X Customer Service Issues

My initial Twitter handle was ThatGuyCva. Regrettably, I was suspended for sending a tweet that was meant as a joke to my friend but could have been misconstrued as a serious threat. Despite numerous appeals, the suspension was upheld. Subsequently, every new account I created on Twitter has been suspended for ban evasion. Most recently, my fourth account, @CaesarRandom, was banned for evasion of suspension. The tweet that led to this suspension was intended as a joke and not a threat. I now realize the mistake and have learned not to engage in such behavior again.

My Twitter account, @cathheerriinnee, has been locked due to age restrictions, even though I am now 20 years old. I understand that I may have created the account when I was 12, but now I am well above the required age, and I can provide proof of this. I have been trying to get in touch with customer service in various ways, but I have not received a response, which is quite disappointing. Twitter is my favorite social media platform, and I have been an active member since [redacted]. Despite my efforts, including phone calls, emails, and messages through various platforms, I have not heard back. I would greatly appreciate a follow-up email regarding the reports I have submitted to Twitter. Thank you for your assistance. Sincerely, Catherine P. [redacted] Username: @cathheerriinnee Account locked on September 16th, [redacted] Date of birth: October 23rd, [redacted] Account created in September [redacted], less than a month before I turned 13.

My Twitter account, @cathheerriinnee, has been locked because of an age restriction even though I am 20 years old. I acknowledge I made the account when I was 12, but I am over the required age now. I have been unsuccessful in contacting customer service despite numerous attempts. I have been a loyal Twitter user since [redacted], and I am disappointed with the lack of response. I have exhausted all communication channels including calls, emails, reports submission, and messages on other social media platforms. A follow-up email regarding my reports sent to Twitter would be greatly appreciated. I am requesting Twitter to provide me with the necessary steps to unlock my account promptly. Thank you for your attention, Catherine P. Email: [redacted] Username: @cathheerriinnee Account locked on September 16, [redacted] Date of Birth: October 23, [redacted] Account created in September [redacted], less than a month before turning 13.

My Twitter account is @nzshirah. I really need my account unsuspended! You mistakenly viewed my tweet where I encouraged my brother to finish college as a threat, when it was clearly meant as words of encouragement while we were joking. I would appreciate it if a human could review my tweet and recognize that there is nothing wrong with it. Having my account suspended over this misunderstanding is affecting my job and client interactions. I have never had my account suspended before, and it is frustrating that a simple misinterpretation by a robot has led to this situation. I have seen other users post more extreme content without consequences, like @quillemons stating they wanted to drop out of school, to which I encouraged against. It is hard for me to grasp why my account was singled out for deletion when others are not.

Hello, My twitter handle is @briischillings. Lately, I've been experiencing issues with my account. I cannot like, retweet, or post anything. Even when I tried pinning a tweet, my account is restricted from doing so. I'm uncertain if this is a technical glitch or if it's due to reports against my account. I suspect it might be related to ongoing harassment I've faced online and offline for the past few years, which has led to a cyberbullying case against the individual. If needed, I can share additional details. I truly miss using my account and would appreciate assistance in resolving this matter.

Hello, my name is Shahaileyl on Twitter. I recently decided to return to Twitter using my username and phone number, but I am unable to access my account as I have forgotten the password. Despite numerous emails and phone number verifications, I am still unable to log in. I attempted the phone verification code, but even though I entered it correctly, I was denied access. I was informed that my Yahoo account was linked, although my username is associated with a Gmail account. I have tried the support center and received a generic email, but I need further assistance to regain access to my account. Thank you for your help.

I've been using the same email for years under the username @TinaDav[redacted]6. I attempted to change it to Tina @Tina11658 but can't log in with either name. I've had two phone numbers, but both are not accepted. The captcha quiz doesn't work either. I've been struggling to get technical support as I can't receive a code via email or text due to the wrong email and phone number on file. I can't reset the password, and I've encountered issues with fraudulent accounts. The video posted with celebrities was disappointing, and I feel Twitter and Instagram haven't done enough. Some of us have resorted to legal help due to harassment. It's frustrating that despite supporting social media platforms, no actions are taken against these issues. My identity has been compromised, and I urgently need access to my account. Tina Davis My attorney is Mr. White, and legal actions will be taken as this situation has caused significant distress.

Recently, I was suspended from Twitter due to a tweet taken out of context during a joke with a friend. The comment was meant ironically, not seriously. The person I responded to understood the irony and was not offended. If it was viewed differently, they would have reported it as a threat. The suspension seems justified but misunderstood. Kindly reinstate my Twitter account, @LTimeOffer. Thank you.

I am experiencing difficulties trying to resolve a temporary suspension on my current Twitter account. When attempting to reinstate the account by verifying my email and deleting a tweet, I encountered issues receiving the verification email despite multiple attempts. The automated responses from Twitter are not addressing this specific problem. Each time I log in, I am prompted to check my email for verification, but upon doing so, I am unable to proceed due to not receiving the necessary email. The issue persists across different email accounts I have tried. As a result, what was meant to be a 12-hour ban has extended to 6 days due to this unresolved email verification problem. I would greatly appreciate assistance with this matter. Thank you, Michael Foldeak Email: [redacted] Twitter ID: Wolverine20181

I was recently suspended due to a tweet that was taken out of context during a conversation. The comment I made was meant to be ironic and not to be taken seriously. The person I was engaging with understood the irony and did not feel threatened. I believe there was a misunderstanding during the review process, leading to my suspension. I kindly request for my Twitter account to be unsuspended.

I am reaching out for help because I have been banned from my account for 6 days and cannot seem to reinstate it despite following the required steps of verifying my email and deleting the tweet in question. However, I have not been receiving the verification email from your end, even though my email is functioning correctly. I have continuously tried to address this issue through various methods but keep receiving automated responses that do not resolve the problem. When I attempt to access Twitter, I am repeatedly prompted to check my email for a verification link that I am not receiving, leading me to press the "I didn't receive an email" button numerous times without success. Despite my efforts to have the email sent to alternative accounts, the issue persists, resulting in my temporary ban being prolonged. I am in need of assistance to resolve this matter promptly. Thank you, Michael Foldeak, Email: [redacted], Twitter ID: Wolverine20181.

I have a Twitter account (@staceypicardel) with the wrong email address. I intended to use [redacted] but mistakenly entered [redacted] Recently, when trying to log in, I encountered "unusual activity" and was prompted to change my password. Unfortunately, I couldn't update my email to the correct one or add a phone number. Ultimately, I must update my email as I no longer have access to the intended one. This account is important to me, and I urgently need to regain access. Any assistance would be greatly appreciated.

I received multiple notifications on Twitter and attempted to log in without success. After trying to reset the password and receiving an error, I am frustrated with the lack of functionality on the site. Despite my efforts to unsubscribe, I am faced with further dead ends. I am at my wits' end and need guidance on permanently removing any communication from Twitter. A response from their team seems unlikely given the current situation.

I am reaching out to bring attention to the extensive and frustrating process I've been enduring trying to regain access to my Twitter account. My handle is @rakevionmonteil, which has been locked/suspended for almost three and a half weeks now. I've diligently followed all the necessary steps to retrieve it. The reason behind the lock was my age when I first signed up for Twitter at 12, with supervision. Now being 20 and trying to correct my birth year, I find it absurd that this would lead to an account suspension. Despite providing the required documentation multiple times, I keep receiving generic responses stating issues from your end. Starting anew after spending nearly a decade on Twitter due to a platform limitation is disheartening. I am eager to get in touch with a manager or someone of authority in your account services department promptly to resolve this matter and have my account reinstated.

Hello, my Twitter account @darkechile was suspended. I reached out to Twitter support via email, and they informed me that my account violated their rules due to a tweet with inappropriate content. I suspect someone had access to my account from a public computer as I noticed unusual activity that day. Unfortunately, Twitter stated my account couldn't be restored. I rely on Twitter to stay connected with friends and informed about current events, so I attempted to create new accounts, all of which were promptly suspended. I am hoping to receive assistance in reinstating my original account. Thank you.

I was recently locked out of my account because it was created 4 months before I turned 13, but I am now 18. I filled out a form but mistakenly chose the wrong option about my age during account creation. Even though I tried to provide the necessary documents to prove my identity, I keep getting responses saying they are either unreadable or incomplete. I've attempted to correct the issues three times, but I'm unsure of what is wrong with them. I’ve been an active Twitter user for 5 years and would really like to regain access to my account. Unfortunately, I am struggling to reach a human for assistance as only automated responses are coming through. I'm hoping to resolve this issue soon.

Dear Reader, I am reaching out about my Twitter account, @thotforrihanna, which has been locked since July due to an age verification issue. I provided the necessary documents to verify my age (eighteen years old) and identity, but have not received any updates on the restoration of my account. The delay is affecting my interest in using the platform, as I believe it is a great place to share stories, connect with others, and stay informed. I appreciate your attention to this matter and look forward to a response. Thank you, - C.H. (@thotforrihanna)

When I was 11/12 years old, I allowed someone to create two Twitter accounts for me, knowing that I was underage at the time. The email addresses used were not real, and I did not have access to them. The person who set them up continued to post on these accounts, using my photos and name. As I am now training to become a teacher, I am concerned about the impact this may have on my career. I have tried to resolve this issue through the proper channels without success. I have provided proof of my age with my passport and driver's license. I have a placement starting in one month and urgently need both @ruby_penaluna and @ruby_TB accounts removed from the public eye. The case numbers are Case# [redacted]8 and Case# [redacted]4. Your assistance in this matter is greatly appreciated. Thank you, Ruby.

Hello, I am reaching out on behalf of a fellow Twitter user with the handle @kirisimha. This user has been attempting to contact support for weeks but has only received responses stating that their suspension was justified, which is not accurate. I have reviewed the guidelines and understand that abusive content and threats are prohibited. However, the tweets deemed "harmful" were meant as jokes among close friends and were not intended to be harmful to anyone. Subsequently, their second account was suspended for "avoiding a suspension," even though it was created before the main account was suspended. Despite multiple attempts to contact support, they have not received adequate assistance, which I find to be unprofessional and ineffective. The user has issued a sincere apology to Twitter, emphasizing that the suspension was unjust. I have a long-standing acquaintance with this user and can attest that there was no malicious intent behind the tweets. I would greatly appreciate the opportunity to communicate with a member of Twitter support directly rather than receiving automated responses. Thank you for your consideration, and I am hopeful that this matter can be resolved through a discussion.

I recently inputted my birthday into my Twitter account randomly and encountered an issue. I accidentally set my birth year as [redacted] and my birthday as April 8. When I confirmed it, I received a message warning about consequences. Despite my confusion, I confirmed it, only to find myself locked out of my account due to being under 13 when it was created. I had my mom's permission when I made the account at 12. Now that I am 13, I wonder why it is locked instead of giving a warning or temporary lock. I submitted a help form but haven't received a response in 2-3 weeks. Hoping this post speeds up the process. My Twitter account holds precious memories that I can't access, and any assistance would be appreciated. A compromise would suffice. Thank you for your attention.