Wigs.com Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Wigs.com customer service, archive #1. It includes a selection of 1 issue(s) reported February 27, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I placed an order for a wig on 8/2/19 for $50.49 US. The order number is [redacted]. I have been notified that it has been shipped. I received a message from ECOM-PL LIMITED in Suzhou, China, stating that I need to pay an additional £21.84 for government and brokerage charges. The description of the wig is a Medium Wavy Layered Cut Synthetic Capless Wig with an invoice number of [redacted]69. I need to confirm if this extra charge is related to my order as it was not initially mentioned, and I am hesitant to pay any additional fees without clarification. My mobile number is +44 [redacted].
Reported by GetHuman2317467 on Wednesday, February 27, 2019 4:15 PM

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