Washington Mutual Customer Service Issues

FRAUD REPORT: In [redacted], my equity line of credit with WAMU was targeted in a fraudulent scheme where checks totaling $[redacted],[redacted] were written by someone posing as me. Despite reporting it to WAMU and the police, there was not enough information to investigate fully. I suspect it may have been my ex-husband who was not associated with my mortgage account. I am seeking assistance in tracking down the address connected to the fraudulent checks to support my case. Any help would be greatly appreciated as this incident has had a significant negative impact on my life. Thank you. Stephanie P. L. Phone: [redacted] PO Box [redacted], Anahola, Hawaii, [redacted] [redacted] *Property address of concern: [redacted] Io'ela Street, Kilauea, Hawaii, [redacted]

Hello, I have been trying to contact you multiple times. It's time to do the right thing. I had insurance for my daughter and wife with you, but I can't travel there. I have traveled from Mexico at my own expense to reach your place. I need access to my money in my account with you. It's important for me to have a bank representative who understands my situation. Please, provide better customer service and be professional in handling my case. Thank you. Olisser Emmanuel Quinones Rubio

In [redacted], my wife, J. Wania, and I, S. du Buisson, established a business account, Skin Quest USA Inc, with the intention of starting a health and beauty business in the US. Unfortunately, our plans fell through, and we never relocated or initiated the business in the US. Despite this, we maintained the account with Washington Mutual, Sarasota branch, with an initial deposit of USD1500 (Acc # [redacted]31 ******[redacted]). The account has since been transferred to JP Morgan Chase. We now wish to access the funds for our daughter, M. du Buisson, who will be visiting Los Angeles from September to November [redacted]. We are seeking advice on the most straightforward method to transfer the funds to her. Would setting up a personal account with JP Morgan Chase in Los Angeles streamline the process of transferring funds from the business account to her new personal account within the same institution? If so, what steps does she need to follow to set up a personal account as a foreigner, and how can we authorize the transfer? Any guidance or assistance you can provide would be greatly appreciated. If a phone call is necessary, kindly provide an email address to arrange a virtual meeting with a bank representative at your convenience. Additional documentation can be provided upon request.