Warner Brothers Online Store Customer Service Issues

Hello, I wanted to share my recent experience with the pre-order of the Blu-Ray/DVD/Digital/Extended Cut of Fantastic Beasts: The Crimes of Grindelwald. We were excited to watch the Extended Version we paid extra for, only to find out it was a Digital Streaming package, not clearly mentioned in the pre-order details. Unfortunately, our limited internet access in a rural area makes streaming impossible. We, like many others, rely on hardcopy media due to lack of cable or high-speed internet. It would be great if future releases do not require digital streaming for access to main content like movies. Thank you for your attention to this matter. - Tim

I am requesting a refund for the game I purchased. I am experiencing difficulty with the Towers of Time, specifically the third phase Shao Kahn. I have spent an hour continuously playing and restarted over [redacted] matches without success against him. Whether I am blocking or not, I cannot defeat him. I am disappointed with the quality of this game and would like to receive a refund for the time I have wasted on it. In my opinion, the Mortal Kombat series has declined in quality since its initial release, and I am extremely dissatisfied with my purchase.

I have encountered significant glitches and server issues, possibly linked to recent events or a merger. Following a substantial surge in player activity, starting from last weekend through today, I lost 7 million power and over [redacted],[redacted] troops. This loss is disheartening and frustrating. Despite hoping time would alleviate the problem, given it was not my error, acceptance remains challenging. The delay in addressing these issues is disappointing. Furthermore, I made additional in-game purchases post-incident on both my accounts, feeling let down by this situation. Unless resolved, I am contemplating discontinuing playing this game. Your prompt attention is appreciated. Thank you, Bret H. Accounts: HaulMAD & KeeperOfNoMad Kingdom #[redacted] Request/Support Number: [redacted] Bug Report: [redacted] Email: emma.emrich@.com Dear Emma, I am Bret Haulman, and I apologize for this outreach. Recognizing your affiliation with a division of WB Games, I am reaching out in hopes of finding a resolution to an ongoing predicament. Having invested over $2,[redacted] in Game Of Thrones Conquests, I've encountered numerous technical challenges, resulting in financial losses. As a single parent of four children, these issues are a burden I can't afford in both time and money. Despite email correspondence with customer service, a quicker resolution seems elusive. Any assistance you can offer would be greatly valued. Thank you, Bret H. P.S.: Previous communication threads with customer service are attached. My in-game name is HaulMAD, with an alternate account as KeeperOfNomad. I've been grappling with a significant issue for about a week. Conducted an experiment with my alternate account to gain clarity on the existing problem affecting my main account (HaulMAD request #[redacted]) during last weekend's PVP event. The identical issue arose, affirming glitches in your server/game. Numerous screenshots capture various anomalies, including screen flickering, freezing, and eventual malfunction. As the attacks unfolded and I endeavored to safeguard my progress, approximately 3 million power and [redacted],[redacted] troops were lost, mirroring the loss on my primary account. Despite my attempts to aid the situation through in-game purchases, the failure to retrieve troops persists. The delay in resolving this impedes my gameplay. Although less concerned about this alternate account, it emphasizes the unjust nature of this predicament. The financial investment and progress at stake are substantial. Kindly escalate this matter to a supervisor for a thorough review. Despite my reluctance, the diminishing enjoyment and progress due to the merger-related glitches are pushing me towards reconsidering my continued participation in the game. Your time and support

I bought the Warner Home Video 6-DVD set of Henrik Ibsen's plays to watch while recovering from surgery. However, disc 3 only plays one out of the four selections. I purchased a used set on eBay, but it had the same issue. Even two sets from my library had the exact playback problem on disc 3. I tested the discs on various devices, and the problem was consistent. Online research revealed other consumers experiencing the same problem with disc three of this set. I am seeking a replacement copy of disc three, as it contains the main content I wanted to watch. I have all the details about the set and can provide them if necessary.

Urgent plea for help: My sister's manager at Warner Bros, Mrs. Carolyn Blackwood, along with American actor Dwayne Johnson "The Rock" and the entire Warner Bros team have shown kindness. I am a 61-year-old Tunisian father of two, struggling with poverty and pneumonia, desperately seeking assistance to save my children. I am reaching out to American actors Dwayne Johnson, Angelina Jolie, Oprah Winfrey, Tom Cruise, and all wealthy individuals worldwide for aid in purchasing a home. With both parents deceased, I am alone in this hardship. Please understand my situation and extend a helping hand. Contact me via email at [redacted] or phone at [redacted][redacted]. Your generosity can change our lives.