WND Customer Service Issues

As an author under World Ahead Press (WAP), a branch of WND, I have not yet received the promised Rights Reversion addendum for my book SUPERNOVA. I aim to terminate my contract with WAP due to their failure to fulfill contractual obligations. Despite assurances, they didn't produce the agreed-upon audiobook and have been neglecting royalty payments. Over nearly two years, I received royalties for only one quarter after persistent follow-ups. Subsequent to that, communication ceased. Despite numerous emails, there has been no reply. This lack of responsiveness and professionalism is unacceptable. My primary request is the prompt resolution of this situation.

Hello, I intended to donate $5 per month for a year to support your cause. However, when I checked my cart, I noticed that $60 was deducted all at once instead of $5 monthly. This was not what I intended, as I am on a fixed income relying solely on Social Security at 73. Your cart clearly stated my wish to donate $5 monthly for a year. If this issue is not resolved promptly, I will have to dispute the full $60 charge with Chase. I hope we can resolve this soon, or I will be forced to stop supporting your cause. Please reach out to me at [redacted] or [redacted]. Thank you, M. Barazone

I am Emily B. My recent credit card statement displays a $[redacted] charge for books and a Whistleblower magazine renewal ordered on Nov. 19 through Christie. The $[redacted] total also includes a $[redacted] gift to WND, a company I have relied on for years. The shipping address for this order is [redacted] General Washington Drive, Alexandria, VA [redacted]. Unfortunately, the order has not arrived, and I am requesting either the shipment be sent promptly or a refund be issued. I have attempted to contact WND twice via phone with no response, causing frustration with the service provided. Either a refund or immediate shipment of the order is requested. Thank you.

Dear WND, I recently made an online purchase for digital copies of your whistleblower magazine, but I noticed the authorization has not been accepted. It is currently on temporary hold, set to expire on January 16th, [redacted]. This was my first purchase with WND, and I was anticipating a speedy delivery since digital products eliminate the delays associated with physical goods. Transaction ID: 6PK24690TW[redacted] Thank you, Les (Email address used: [redacted])

Dear Community Members, I recently experienced a significant decrease in upvotes on my comments on Disqus, which was disheartening for me given the many years I've spent interacting with friends on the platform. Additionally, some of my posts have been flagged as spam, making it challenging for me to engage due to health issues that affect my typing. Moreover, financial constraints have prevented me from continuing my donations to WND and other organizations as my priority has been on essential expenses following my car breakdown and the ongoing pandemic. I also encountered a situation where a user, Dan M Ketter, made disparaging remarks towards me, and when I responded, my comments were blocked by Disqus. I seek clarification on why my responses were deemed inappropriate. If my presence is unwelcome on WND, kindly inform me, as I joined the platform in [redacted] guided by faith. Should I need to explore other online communities, I trust that the path will reveal itself in due time. Sincerely, Grandma Dorothy

I have a memory of a U.S. soldier who went absent without leave in Afghanistan. This soldier, who was a Muslim, was accused of defecting to the opposing side. The Taliban offered him up for a prisoner exchange, and President Obama agreed to exchange him for four or five Taliban generals held in a U.S. prison in Cuba. Presently, negotiations are underway with one of these Taliban leaders to facilitate the evacuation of stranded U.S. personnel from Afghanistan. I don't understand why the U.S. government appears so trusting when dealing with Muslims. Some say there are moderate Muslims they can engage with; I wonder what a moderate Muslim truly means – is it similar to a moderate Christian? It's staggering to learn that two-thirds of the world's Muslim population prefer living under Sharia or Muslim law. Therefore, I assume the remaining one-third are considered moderate Muslims. The U.S. government, with its secular approach, may struggle to grasp the true nature of Muslims, although I suspect President Obama might. I am left pondering when the betrayal occurred – was it when the soldier deserted the U.S. army for the Taliban or when Obama released the five powerful Taliban leaders to secure the traitor's return to the USA.

I am seeking assistance with a recurring charge on my credit card of $39.95 every month from your service. Although I find your information valuable, I am a missionary for troubled boys and retiring soon, making this monthly cost unmanageable for me. I misunderstood the subscription terms, believing it to be an annual fee, not a monthly one. I have tried to reach out through various channels to cancel, but have faced difficulties. My subscription is registered under the name Sherry Gillespie at [redacted] Flying H Loop Naches, WA [redacted]. I appreciate your content but request the cancellation of my subscription due to financial constraints.

I am having difficulty unsubscribing from WND's emails even after trying multiple times. Today, I received an email promoting an Elon Musk gadget that I believe to be a hoax. As an electrical engineer, I could easily verify this. I have lost trust in WND due to these misleading advertisements. Please remove my email address from your mailing list promptly. It is important for websites to fact-check before sharing such content. It seems like the main focus is on advertising revenue rather than providing accurate information. I now doubt the reliability of all the articles on your site. Too much hype and not enough credibility.