Vitamix Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Vitamix customer service, archive #1. It includes a selection of 1 issue(s) reported August 24, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, I purchased a Vitamix from Amchi Ltd. on Amazon.co.uk on March 14, [redacted]. My invoice number is #[redacted]-[redacted]. Initially, I enjoyed using the machine and even purchased two more as gifts. However, in September, my Vitamix stopped working. After encountering difficulty reaching your customer service and experiencing disconnections during calls, I persisted and finally managed to go through diagnostic tests with an agent in December. It was determined that the issue was with the self detect chip in the container. The agent assured me a replacement would be sent promptly and noted my contact information. Despite her promise to send a confirmation email, I never received the replacement part or any update. I am eager to have this matter resolved as I miss using my Vitamix. My Vitamix serial number is [redacted][redacted]9. Thank you for your assistance. Best, David
Reported by GetHuman6500158 on вторник, 24 августа 2021 г., 10:40
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