US FBI Customer Service Issues

Archive 5

The following are issues that customers reported to GetHuman about US FBI customer service, archive #5. It includes a selection of 20 issue(s) reported April 13, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, I have received your message regarding the horse trailer. I am currently with my military medical team at a military base, preparing to leave the country. I have made arrangements with eBay for the sale and delivery of the trailer. Once I have your contact information, I will arrange for the trailer to be delivered to your home address within 2-3 working days. You will have 5 days to inspect the trailer before making any purchase. I will not be collecting any money during this testing period. Please provide me with your full name, shipping address, and phone number so I can forward the details to eBay. Thank you.
Reported by GetHuman-clinethe on martedì 13 aprile 2021 13:33
I have reason to believe that Angela M. Gordon may be using an unauthorized SSN/CPN to falsely appear as a co-owner on Ray M.'s credit account. This may have been an attempt to boost her credit rating by adopting the address and credit history of a deceased individual named Ray M. who previously lived at [redacted] E Hampton Way, Jupiter, FL [redacted]. Angela seemed to have mail delivered to this address despite not residing there, but living instead in North Lauderdale, FL [redacted]. It seems that she relocated to [redacted] Claire Ann Dr Apt [redacted], Orlando, FL [redacted], by August [redacted].
Reported by GetHuman-veterang on domenica 2 maggio 2021 14:47
I read on MSN News about the FBI targeting the most severe offenders in the Capitol riot. It is crucial to follow and respect the laws of the United States. However, I am also troubled by the apparent disregard for the law shown by some lawmakers in instances like the vandalism and attacks carried out by certain groups, such as Black Lives Matter. This situation has left me feeling unsafe to walk down the main street in my Queens NY neighborhood. A recent incident involving two Asian women being assaulted by a black woman with a hammer, resulting in serious injuries, has added to this unease. I hope for a peaceful resolution and a return to a sense of security for all. It is vital that those who violate the law face consequences to prevent injustices in law enforcement.
Reported by GetHuman6040400 on giovedì 6 maggio 2021 20:07
After connecting with a woman on Facebook, she quickly requested that I purchase a Steam card and add money before meeting for coffee, citing it was for her handler. Feeling uneasy, I declined and ended contact with her. Despite blocking her, she continued to send threatening messages along with disturbing images of alleged victims. Claiming to be a brothel boss, he demanded a significant fee for wasting the time of the supposed girls he managed. He then threatened harm towards my family if payment was not made. Feeling scared and unsure of what to do, I am deaf and can only communicate through chat. Any assistance would be greatly appreciated.
Reported by GetHuman6154543 on domenica 6 giugno 2021 00:46
Please, believe me, this is not a joke or a lie. I was heavily pressured and harassed by email to buy a get-rich-quick prosperity scheme from someone. I declined and advised her to find a proper job as her approach was not ethical. She then resorted to alarming tactics. She somehow located me through an unconventional method and started to affect my sleep with eerie experiences. I began noticing strange lights and shadows in my room, experiencing a chilling sensation, and even feeling a presence pushing on me. Objects moved on their own, and I had a disturbing smell in the room, along with sightings of unusual phenomena. I received more unsettling emails afterward, so I blocked her. This woman's actions seem to involve unholy practices, as indicated by bizarre occurrences in my surroundings. I urge you to investigate this matter to prevent others from facing such distress. Your assistance is crucial in dealing with this unsettling situation. Thank you. www.agatha-skyangel.com
Reported by GetHuman6272521 on mercoledì 30 giugno 2021 01:54
Dear Sirs and Madames, I am currently in a dispute regarding the current director of the FBI and seek clarification. I have come across information indicating that Christopher A. Wray holds the position, while another party insists it is Robert Mueller. I would like to confirm the role Robert Mueller has at the FBI as I intend to report a case of fraud. I have allegedly been defrauded of 1,[redacted] euros under the guise of a guarantee from Mr. Wray. Best regards, Ulrich H. Email: [redacted]
Reported by GetHuman-ulihoefe on domenica 4 luglio 2021 19:01
I received a message from a person named Cook Molly via Facebook asking for money. She claims to be from Facebook/Instagram. Additionally, I was messaged by someone claiming to be Mark Zuckerberg through Hangouts. They mentioned knowing each other. They informed me that I won the Facebook/Instagram lottery and will receive an ATM card with $2 million and a car. However, they are requesting £1,[redacted] for delivery through FedEx in Crawley, England. They are pressuring me to pay by July 22nd or lose my winnings. I contacted FedEx, but without a tracking number, they couldn't assist me. This situation is causing me distress. Can someone please investigate this? Please email me your findings promptly. Thank you for your help. Best regards, Roy Carter
Reported by GetHuman-roycarte on lunedì 19 luglio 2021 16:32
I have received an email claiming to be from the FBI, but I suspect it is a fraudulent scheme and want to report it. The email includes details from FBI Director Mr. Christopher Wray, stating that I am entitled to funds. The email warns against communicating with other individuals claiming to have funds for me. It requests personal information such as my full name, home address, available phone number, city, country, and nearest airport for the delivery of funds in a consignment box. I believe this to be a scam and urge others to be cautious with such messages.
Reported by GetHuman6366857 on giovedì 22 luglio 2021 06:32
I am feeling embarrassed and foolish. At 61 years old, I should have been more cautious. I am a frequent Amazon shopper. Recently, I fell victim to a scam. Someone claiming to be from Amazon informed me I had three accounts with them. This has been ongoing for two weeks now. The individual, who identified himself as Dean Jones (likely a fake name), instructed me to buy six $[redacted] Apple gift cards - two from Dollar General, two from Walgreens, and two from Krogers - to supposedly protect these accounts. Despite informing him that my debit card had insufficient funds, he persisted. He now insists on another $[redacted] Apple gift card, promising a $5,[redacted] reimbursement through direct deposit. Refusing to give more access to my bank account, this situation has left me financially strained, especially this early in the month. I seek assistance and advice urgently.
Reported by GetHuman6440920 on martedì 10 agosto 2021 02:58
I contacted Xfinity at 1-[redacted] today and spoke with a lady named Alaine(?). She inquired if I was a residential or business customer and asked for my zip code to connect me to the correct department. Afterward, she aggressively tried to sell me insurance to cover equipment breakdowns, service calls, and tech support. Despite my requests to speak to an agent, she persisted, eventually prompting me for my credit card number. Feeling uneasy, I ended the call. I attempted to report this suspicious encounter to the FBI, but encountered difficulties accessing their website, www.fbi.ic3.gov. After fruitless attempts to contact various FBI offices, I resorted to informing the local police. While this incident primarily concerns the handling of my complaint by the FBI, I thought it important to inform Xfinity about the potential scam.
Reported by GetHuman6585273 on sabato 11 settembre 2021 02:31
Hello, I'm Marisol Liceaga DiRenzo from Philadelphia. I want to bring attention to the fact that I have been a victim of repeated assaults, poisonings, and other crimes committed by a group that has taken over my home. These crimes have also been inflicted on my son and dog. We are in desperate need of protection as we believe this group is extensive and dangerous. I feel isolated and do not know where to turn for help. The extent of what has happened to us is beyond what I can fully explain here. Any assistance or support is greatly appreciated. Thank you for listening to my story.
Reported by GetHuman6609436 on venerdì 17 settembre 2021 05:44
I would like to address a concerning issue I have encountered involving an individual claiming to be an FBI investigator named DJ Dozier. This person contacted me regarding a fraudulent job offer from someone posing as "Veronica DeFranco" at Hepion Pharma. I was scammed out of over $40,[redacted] due to this scheme. Following my realization that it was a scam, I was contacted by Mr. Dozier, who claimed to be investigating the case. He convinced me to invest more money to help catch the scammers, promising reimbursement. However, the requests for money continued, leaving me financially strained and unable to pay my bills. Despite ceasing all further payments, these individuals persist in contacting me. I am seeking confirmation on whether DJ Dozier is a genuine FBI agent to clarify my situation and find some peace of mind. Any assistance would be greatly appreciated. Thank you.
Reported by GetHuman6613546 on sabato 18 settembre 2021 18:16
Hello, I want to address some concerning practices by DoorDash that I believe are unsafe and unethical. I have documented instances where their system seems to intentionally distract drivers, potentially endangering lives. The behavior I encountered from their algorithm and support staff was unacceptable. Even after expressing my frustration, the system seemed to retaliate by bombarding me with unreasonable delivery offers, freezing my screen, and causing deliberate app malfunctions. I am considering legal action due to their actions, which I find to be beyond acceptable business conduct. Despite my negative experiences, some individuals rely on DoorDash as a source of income. I feel strongly that their practices need scrutiny and stricter regulations to ensure driver and public safety. I believe that prohibiting drivers from receiving orders while in motion would be a step in the right direction for all food delivery services. My video evidence could support the need for change in this industry. Thank you. Regards, R.A.T.
Reported by GetHuman-eveadams on martedì 23 novembre 2021 18:24
I am hoping to get assistance with a persistent issue involving the police and the lack of protection. My personal belongings were stolen by someone named Gena Jones. Despite reporting this to the Emmett police a year ago, they have not helped and even harassed me. A significant amount of $[redacted] was stolen from my bank account through email transactions, while Gena Jones mysteriously won $[redacted] in the Iowa lottery. I discovered she used my email on people search websites. She is a parolee sex offender who victimized her daughters. The Emmett police not only failed to assist me but also harassed me, almost causing an accident by tailgating me. I located my stolen items a couple of months ago, but the police are still reluctant to aid me. Please advise me on the next steps or assist me in this matter. Thank you.
Reported by GetHuman6898832 on venerdì 10 dicembre 2021 20:29
Dear FBI Director Wray, I have received an email claiming to be from you regarding an abandoned package worth $7.8 million at your office in Washington, DC. The email requests a security keeping fee and delivery fee to release the funds to me. Another email shows a reply claiming to be from you, confirming the address and offering to show a picture of the package. I just want to bring this to your attention in case it is a scam using your name and FBI HQ address without your knowledge. Thank you.
Reported by GetHuman6921262 on giovedì 16 dicembre 2021 23:38
I am concerned about the increase in reports of illegal activities involving children and sex trafficking. The lack of action against those committing these crimes and the lack of consequences for lawbreakers is troubling. It is important to address these issues and hold individuals and groups accountable for their actions. The community has a right to stand up against these injustices and demand accountability from those in power. It is crucial that we protect the well-being of our children and ensure that justice is served.
Reported by GetHuman6940963 on mercoledì 22 dicembre 2021 13:27
An internal investigation into the Bridgeport, CT police department is necessary following the death of Ms. Lauren Smith-Fields. The incident, which occurred on December 12, [redacted], has not been treated with the seriousness and respect it deserves. Ms. Fields was discovered unresponsive in her apartment after meeting a man on a dating app. The man, who happened to be white, reported her death to the police but was not held for questioning. Shockingly, the detective informed Ms. Fields' brother, Mr. Jetter, that the man she was last seen with was a "nice guy" and therefore did not require further investigation. The lack of thoroughness in this case is deeply concerning and calls for a closer examination of the actions taken by the authorities involved.
Reported by GetHuman6971988 on venerdì 31 dicembre 2021 17:18
Hi Catherine, I hope you are well. I wanted to share my concerns about mortgage fraud and property misuse at my address on [redacted] 33rd St. NE in Lillyponds/Riverterrace. NetBank and Christian Title Company closed down after soliciting me to pay my mortgage for 16 1/2 years and then declining my refinance, leading to financial strain. I've had issues with individuals using my property without permission, causing damage and theft of valuable items. Additionally, there have been troubling incidents involving my family and past acquaintances. I'm currently residing in a nursing home and my daughter Diamond is missing. I'm looking to reunite with her and my grandchildren. If you have any information, please reach out. Wishing you a safe and happy holiday season. Best regards, Gale Cooper
Reported by GetHuman6808924 on sabato 1 gennaio 2022 04:23
I have a question that is not urgent. A friend of mine shared that his old friend, Matthew, sadly took his own life recently at the age of 16-17. My friend wants to reach out to Matthew's family to offer condolences but lacks details. Matthew may have lived near West Virginia, and my friend is struggling to find any news or reports about the incident. Instead, we keep finding statistics websites. If you could assist in locating information or provide a link to a site listing recent suicide victims, it would be greatly appreciated. Thank you and stay well.
Reported by GetHuman-alphasi on martedì 4 gennaio 2022 19:40
I purchased a 1-year Technical Support service targeted towards Senior Citizens. I paid $[redacted].00 or more as requested, and they advised me to buy a gift card for that amount. The advertisement specifies that Support Hours are from 10am-7pm (PST) and provides a Customer ID of PCPRO[redacted]00V. They mention a Helpline at [redacted] speaking to a person named Jim at EXT [redacted]. Despite reaching out multiple times, my calls have gone unanswered, messages unreturned, and my request for a refund ignored. It seems like a possible scam since they haven't provided services after taking my money. I appreciate any assistance in locating these individuals as they have not upheld their end of the deal. Thank you.
Reported by GetHuman7005072 on domenica 9 gennaio 2022 15:44

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