The IRS Customer Service Issues

I attempted to e-file my taxes, but they got rejected due to a missing IP pin. I then printed and mailed them in, but forgot to sign the forms. After they were returned to me, I signed and resubmitted them. It has been over a month now, and I am unable to track any information regarding my taxes or refund. I am puzzled about the necessity of an IP pin as I have never faced identity theft problems. I have been patiently waiting for my refund but have not received any updates.

I recently changed my address with the Post Office on 6/10/23, but they have no record of it. I received a notification from USPS Informed Delivery that my refund check was sent to my old address. I spent 1.5 hours on the phone with USPS but got no resolution, just a suggestion to contact the IRS and others where I might receive mail. The Postmaster said government mail isn't forwarded. I am hoping for a call back within 33 minutes as promised. Thank you for any help in resolving this issue. - Jami M.

I filed my taxes with H&R Block on January 31st. The IRS accepted it right away, but later on February 24th, they asked me to verify my identity, which I did by the 28th. However, I have yet to receive my refund. I've been in touch with both the IRS and H&R Block representatives, trying to resolve the issue. It has been six months now, and I have been given various reasons, none of which seem to be accurate.

I submitted my tax payment four weeks ago. I received a letter stating I owe an additional $10,[redacted] with penalties. I attempted to contact the toll-free number but only reached recorded messages without assistance. I would appreciate speaking with a live representative to ensure my payment was received and avoid further concerns. The system seems unclear and unhelpful, as it only addresses refunds and not payments made. A direct and reliable phone number for personal tax inquiries would be beneficial.

I completed an SS4 form for my EIN as ZenBusiness was doing the same. They now think that the business my partner and I formed is another one with the same name, which is inaccurate. It's the same company; I just wanted to speed up the EIN issuance to open a bank account. The IRS now says it will take 6-8 weeks to resolve. I think speaking with a manager could quickly resolve this confusion so we can focus on more pressing matters. I am confident that a conversation with a manager can expedite the process. Thank you!

Several months ago, I filed my taxes using TurboTax while out of town. Due to not using TurboTax in recent years, I had to file by paper as I didn't have a copy of my [redacted] return. I printed and sent in all the paperwork to the IRS but have not received any updates on the status of my return. I am unsure why there has been a delay and when I can expect to receive it. I understand that paper filings may take longer, but I would appreciate some clarity on the situation.

I used the TurboTax app to file my tax return. Although my federal refund was accepted, my state refund was rejected. I am still trying to contact the IRS regarding this issue. However, I faced another problem when I tried to have my refund direct deposited into my Credit Karma account. I was unable to activate my account due to the delay in the funds being added. This led to me not being able to access their services. Now, I need to resolve two issues: Why my state refund was rejected and how to have my refund sent to my active bank account instead. I hope for a quick resolution to these problems so I can receive my refund as soon as possible. Thank you for your assistance.

Two years ago, I was informed about potential issues with business deductions claimed in 2[redacted]. After my accountant communicated with the IRS, I received a notice indicating I owe a significant amount along with penalties. I am seeking a discussion with an IRS representative to clarify the matter. The inquiry pertained to travel expenses for local client visits, which my accountant had not resolved adequately. I now find myself in substantial IRS debt, accompanied by penalties. Recently, I also received communication from the NYS regarding taxes. Having relocated from NYC to Montvale, N.J., there were delays in receiving and forwarding tax-related mail. I am uncertain about my current Federal tax status. I would appreciate it if an IRS agent could contact me at [redacted] to address the alleged debts and update me on my account status. Thank you, Barbara J. Tavrow

I recently purchased a new Cuisinart food processor, model DLC-[redacted], to replace an older model. Within a few months, I've encountered significant difficulty placing and removing the work bowl. Despite the product having a 3-year warranty, my attempts to contact Cuisinart through the provided email address have been met with no response. Any suggestions on how I can successfully get in touch with them regarding a replacement? Thank you. -R.W.

I submitted my [redacted] tax return but failed to update my direct deposit details to reflect my new bank account within the same bank. Following a car accident that required a two-year recovery, I checked the refund tracker and it shows that the refund was deposited. However, my bank has no record of receiving the refund in either the old or new account. Despite numerous attempts to contact the IRS using all provided phone numbers, I have yet to reach a live representative. I urgently need assistance to resolve this issue and receive my overdue refund.

I have a late fee with a collection agency, and I recently received letters from both the IRS and the collection agency regarding this matter. The LLC that I entrusted to file my taxes for [redacted] asserts they sent an abatement form last summer to repeal the late fee. However, they asked me to sign another form, stating it was to resend the same abatement form to address the issue. I need confirmation regarding whether they truly sent an abatement form last summer, as I want to ensure the accuracy of the information provided before taking further action.

In March [redacted], I filed an amended tax return. Despite the IRS claiming they mailed out my check, I have not received it. The initial check I was supposed to get on June 3rd never arrived. After contacting them multiple times, they assured me another check was sent and should arrive by July 21, [redacted]. However, it still hasn't arrived, and I am unable to reach anyone for an explanation regarding the missing check.

I submitted my recovery rebate claims for [redacted] and [redacted] this year via mail and received my [redacted] refund through direct deposit. However, I have not received my [redacted] refund yet. The tracking page shows my [redacted] refund is still being processed and hasn't progressed beyond the initial stage for several months. Although I received the refund for my other tax year four months ago, it's been over six months since I filed for [redacted]. I would greatly appreciate any assistance or advice from fellow members.

I submitted my [redacted] and [redacted] recovery rebate credits this tax season. I sent them by mail 6 months ago. I received the direct deposit for the [redacted] credit 4 months back. However, the "track my refund" tool still shows it as being processed. I can't register with the IRS online as it claims I already have an account, which I don't recall creating. I don't have the login details to access it. Any guidance on this matter would be highly appreciated. Thank you for your help.

Seeking assistance from an IRS agent for my girlfriend of over 12 years. She filed early for her social security and has been receiving about $[redacted] a month for almost three years now. When we inquired at the local Social Security office about the low monthly amount, they mentioned she has no record of paying any funds to the government despite having worked her entire life. At one point, she even repaid the IRS over $[redacted],[redacted]. Any help would be greatly appreciated.

I am experiencing difficulties with my ID verification process. I have submitted all the required documents and information. Despite receiving email links for a video chat with an agent, each time I click on the link, it brings me back to the same window. This situation keeps repeating, informing me that they will contact me for the video visit. This cycle has been ongoing repeatedly, hindering me from accessing the video chat.

I recently received a letter regarding my [redacted] refund check of $[redacted] that I never cashed. I was instructed to call to request a reissue. After contacting them, they informed me that the new check would arrive within 6-8 weeks. However, it has now been over double that timeframe. I would like to discuss the possibility of having the $[redacted] applied to my current year's taxes rather than receiving another refund check by mail.

I am located at [redacted] CR [redacted] in AL. Our community is currently facing challenges with corruption involving the U.S.M.S. PD and Sheriff related to child trafficking. Tragically, my sister Donna L. Gillis, an elementary school teacher and devoted Christian, was murdered on November 20, [redacted]. There have been 56 reported cases of rape and 34 murders, including 26 of my family members. I urgently request assistance from the FBI and DOJ as local law enforcement seems to be involved. Please act swiftly to help us, as there is no ongoing investigation. I, Terry G., am a victim and a witness, along with many others. It's crucial to report this for the protection of the children.

I am currently facing an issue with the IRS holding my refund check from [redacted] and requesting proof of my identity. Despite successfully receiving refunds in previous and subsequent years with no changes in my information, I am encountering difficulties with ID.ME. I am considering utilizing the services of the post office to aid in resolving this matter. The letter I received in April references code 5071C and provides the number #[redacted] for reference. As a seventy-one-year-old individual on a fixed income, the funds from this refund are crucial for me.

I recently updated my address when filing my taxes last July. In August, when I checked my card balance, I noticed that my child support had been deducted, leaving me with $13,[redacted]. When I contacted customer service, they mentioned that the account number was incorrect and requested [redacted] days to resolve the issue. However, when I followed up in May, they asked for an additional six months. This situation has caused me a lot of stress as I lost my business and have been struggling financially day by day. Despite correcting the errors, I was informed that my check was sent to the wrong address. I have been waiting for my refund for a year now, and I just want this resolved. I have remained patient, going through [redacted] days twice and [redacted] days once. I simply want to receive my money. Thank you.