Telecheck Customer Service Issues

Archive 3

The following are issues that customers reported to GetHuman about Telecheck customer service, archive #3. It includes a selection of 6 issue(s) reported July 3, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I recently had a transaction with Choctaw Casino in Pocola, OK, where they mistakenly used a closed bank account number provided by them. Despite my efforts to resolve this issue by talking to both my bank and the casino, I have not been successful in having the payment processed correctly. The transaction took place on 7/2 for $[redacted], and my name is Della Boyd from Ft. Smith, AR. The casino advised me to reach out to Telecheck, but I am feeling frustrated as I seem to be getting nowhere. I simply want to rectify this banking error promptly.
Reported by GetHuman-dellaboy on lundi 3 juillet 2023 16:07
I noticed two unauthorized withdrawals from my credit union checking account. They are for $10.33 and $19.18 with the description: EXT WD AMAZON MARKETPLACE TELECHK [redacted] - INTERNET. I have no affiliation with Amazon Marketplace or Telecheck. This seems linked to fraud through Google Voice, as someone contacted me via FACEBOOK Marketplace about an item I was selling. I've reported the fraud to my bank, frozen my account, and attempted to explain the situation to Telecheck. Unfortunately, they seem indifferent to being used in scams. I cannot find any record of these transactions on my Amazon account. It's frustrating that Amazon cannot be contacted directly regarding this matter.
Reported by GetHuman8508870 on lundi 17 juillet 2023 20:34
Tonight, I experienced a declined check with no explanation provided other than a code. This issue occurred before and despite speaking to a representative who assured me it was resolved, it is happening again and is very frustrating. It happened twice tonight, first at Dollar Tree and then again at Dollar General. I have essential shopping to do for my children, and this situation is highly inconvenient. I will contact the bank tomorrow, but I urgently need this matter resolved now.
Reported by GetHuman8532215 on samedi 29 juillet 2023 03:02
I am frustrated with the situation regarding my Telecheck account being passed between different agencies. Despite making a payment to Transworld Systems, Telecheck returned my account to Centergetic. I issued a check to Transworld, which was mistakenly endorsed by Telecheck, causing it to bounce at my bank. I spent hours trying to locate the check and resolve the issue but have had no success. I am seeking reimbursement for fees incurred and compensation for the time spent navigating this situation. Who can assist me in addressing this matter promptly and effectively? I am also wondering if legal action should be considered due to the mishandling of my payment. Your prompt attention to this matter is greatly appreciated. Thank you, T. Gray.
Reported by GetHuman8672680 on mercredi 25 octobre 2023 01:48
I have been experiencing issues with my checks being declined at a grocery store where I frequently write checks. I urgently need to speak to a customer service representative. It has been frustrating as I keep receiving messages from GetHuman stating they had trouble connecting me with a telecheck representative. This situation is unacceptable, and I am in urgent need of assistance. The number provided, [redacted], does not connect me to a live person. I hope someone can address this matter promptly before I have to escalate it further.
Reported by GetHuman8695772 on lundi 13 novembre 2023 17:10
I recently received a letter from TeleCheck regarding my check writing status. The letter mentioned that based on the information provided, there seems to be no record of unpaid debt associated with my identifiers. However, the correspondence was quite vague, leaving me uncertain about whether I am able to write checks again. The tracking number for my last letter was [redacted]. I hope TeleCheck can provide clearer statements in the future, as the current letters have been unclear even to my bank manager.
Reported by GetHuman-rrideb on jeudi 25 janvier 2024 19:54

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