Sisna Customer Service Issues

I am having issues accessing my arc zip email account ([redacted]). Despite updating my credit card information in November, I am unable to log in. I have tried various methods to reset my password without success. It is crucial for me to regain access as I use this email to communicate with my doctor due to my health condition. I need assistance from someone who can guide me patiently through the process since I am not very tech-savvy. Thank you for your help. - K. Feddema

I am a loyal Excel Communications customer experiencing issues with accessing my email account via phone or computer for several weeks. I keep receiving notifications that my account is inactive or that my username and password are incorrect, which I find hard to believe. I have ensured that my billing is current. Unfortunately, my attempts to contact customer service have been frustrating as I've faced long holds and disconnections. I seek assistance in resolving this matter promptly. Contact Details: Cell: [redacted] Home: [redacted] PO Box 6 Stella, MO [redacted] Thank you in advance for your attention to this matter. Sincerely, William (Bill) Lynn