Senville Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Senville customer service, archive #1. It includes a selection of 1 issue(s) reported October 10, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
The outdoor unit has power, and the fan runs, but the compressor doesn't start. The setup is a multi-tri-zone Aura system. The remotes activate the fans in each indoor unit, and the lights turn on. The system is just two months old and was working well until a power outage a week ago. I would appreciate it if someone could verify the voltage across the fuse on the motherboard while the remotes are trying to start the compressor. Could you also provide information on what the voltage should be and whether it is AC or DC, considering it's an inverter model? Thank you.
Reported by GetHuman-rgarrard on jeudi 10 octobre 2019 01:07

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