The following are issues that customers reported to GetHuman about Quora customer service, archive #2. It includes a selection of 16 issue(s) reported March 28, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I created a Space on Quora where users can subscribe and generate income. Recently, I attempted to rename the Space, but after the change, I realized that the new name lacks the option for monetization or subscriptions. Surprisingly, the Space has attracted over 1 million views, while the original Space, created under my actual name, has minimal views. I want to find a way to enable monetization for the updated Space without losing any content or having to start from scratch. How can I achieve this without deleting the existing Space?
Reported by GetHuman7273608 on Isnin, 28 Mac 2022 pukul 18.27
I was mistakenly banned after sharing information from the internet to prove the existence of Charlemagne to a doubter. Despite these actions being misinterpreted as plagiarism, I promptly clarified the situation by explaining that I was referencing an internet article. The individual acknowledged the misunderstanding and advised me to attribute the source in the future. I engage in thorough research using various resources to share valuable insights on different topics. I regret the error made and would like to emphasize that I have never engaged in nor intend to participate in plagiarism. I am proficient in both French and English and am open to communication in either language. I sincerely apologize for the confusion and commit to consistently citing my sources moving forward. I am keen on contributing positively and expanding my knowledge on this platform. If I inadvertently break any rules, I kindly request to receive a notification rather than an immediate ban from commenting.
Reported by GetHuman-drramg on Sabtu, 23 April 2022 pukul 19.53
I am having trouble deactivating and deleting my two email accounts. One account doesn't have a user name and the other one does. I suspect that the account without a username might have been deleted previously because it's not functioning correctly. Every time I try to use my passwords to deactivate the accounts, the process directs me to the email without a username. The passwords for each account have different lengths - one has 10 digits and the other 8 digits. I have attempted to resolve this issue multiple times, but have not been successful. I'm looking for assistance to deactivate and delete both accounts. The reason for leaving is due to encountering rude and unpleasant people on Quora, especially in topics like atheism, white power, and inappropriate sexual content. One email is for the account without a username: [redacted] The other email is for the account with the username: [redacted] Thank you for any help you can provide.
Reported by GetHuman7400370 on Isnin, 2 Mei 2022 pukul 16.09
I am having difficulty accessing Quora to opt out of their services and emails permanently. I received the following email updating the Quora Partner Program Terms. How can I prevent any future services, emails, or charges from them?
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Subject: Updates to the Quora Partner Program Terms
Hello,
We are revising the Quora Partner Program Terms to now require linking a valid Stripe or PayPal account within 60 days of agreeing to the terms to receive accumulated earnings of at least US $10.00 (or its equivalent in local currency). These updated terms will be effective on September 20, [redacted]. Your continued participation in the program post this date implies your acceptance of these new terms. We recommend you review them thoroughly.
Thank you for being part of the Quora Partner Program.
Best regards,
The Quora Team
Reported by GetHuman7202860 on Selasa, 6 September 2022 pukul 23.53
I have been using PayPal to pay for my purchases from Uqora. I would like to provide Uqora with my credit card information directly instead of going through PayPal. However, when I try to update my payment method on the Uqora website, I am directed back to using PayPal. Despite not needing to change my credit card details, my credit card company is mistakenly blocking PayPal transactions, affecting all payments processed through PayPal. As a result, I am temporarily unable to use PayPal for transactions. I have been unsuccessful in reaching Uqora to request using my credit card directly due to delayed email responses and the absence of a customer support phone number. This delay in communication has led to a delay in the shipment of my product.
Reported by GetHuman8060473 on Khamis, 29 Disember 2022 pukul 15.32
I receive two boxes per week which is too much for me to afford. Please cancel my subscription immediately as I live on a small paycheck. I never know when the boxes are coming, and I have more than enough product for eight months. I have praised the company in the past, but I need the orders to stop. The frequency of deliveries has caused financial strain this month. Kindly stop using my card for any further orders. I would appreciate it if you could cancel my subscription right away. You can reach me at [redacted] Thank you, Jane Kruse, [redacted] S. Main St., Granada, MN, [redacted].
Reported by GetHuman-krusejan on Khamis, 9 Februari 2023 pukul 23.03
Upon receiving my recent order, I found that it did not match what I had requested. Originally, I had changed my order to exclude Flush and include one each of Defend and Promote instead. Previously, I ordered 3 Flush every time due to daily use, but I have since reduced usage to twice a week, leading to an excess of Flush. Despite this adjustment, I received one Flush only, and not the Defend and Promote that I currently require. I kindly ask to receive the missing Defend and Promote as specified, and to refrain from sending Flush until further notice. Thank you for your attention to this matter.
Reported by GetHuman8236062 on Rabu, 15 Mac 2023 pukul 18.54
I requested the restoration of a deleted comment on Quora, contributed by Mario Johnson on my recent answer regarding gang stalkers. I am a Quora author and contacted the site directly through my email account but have not received a specific response yet. I have not confirmed if my request has been fulfilled on the site. If it has been done, it might be challenging to locate, so I am considering asking Quora to email me their response if I cannot find it in my account. I value Mr. Johnson's comment for future reference. Thank you.
Reported by GetHuman-zahloutp on Rabu, 12 April 2023 pukul 17.25
Most of the images in my Quora responses have become blurred inexplicably. These images are typically harmless, ranging from people, places, historical documents, to military equipment. Although there are a few depicting battles or historical events, they are not the majority. It is challenging to provide links to each affected answer as there are numerous instances. This issue only began recently, affecting hundreds of my responses. I'm seeking assistance to resolve this problem promptly.
Regards,
William J. P.
Reported by GetHuman8347177 on Jumaat, 5 Mei 2023 pukul 23.18
My space is no longer eligible for monetization, and I am seeking clarification on the reason behind this. All my content is original and does not fall into any of the restricted categories.
When utilizing the Quora platform, users must adhere to the Terms of Service and content guidelines. Content will not be monetized if it involves adult content, illegal gambling, sale of weapons or drugs, counterfeit goods, intellectual property infringement, malware/hacking promotion, or fraudulent services like 'get rich quick' schemes or unrealistic weight loss programs.
Reported by GetHuman-mahamzee on Jumaat, 12 Mei 2023 pukul 16.11
While browsing Quora, I stumbled upon an account called Brian C Baker's Space that seems to be involved in spamming and scamming. I have been a victim of their activities, and I suspect they are violating Quora's policies on spam and scams.
Here are the details of my report:
1. Spamming: Brian C Baker's Space has been posting repetitive, irrelevant, and low-quality content solely for promotional purposes.
2. Scamming: They have been sharing misleading information to deceive users into making purchases, along with creating fake profiles for legitimacy.
3. Evidence: I have attached screenshots of their questionable posts and comments as proof of their actions.
I kindly request prompt action to stop their harmful activities on Quora. Thank you for addressing this issue promptly.
Sincerely,
Reported by GetHuman-hackmist on Isnin, 29 Mei 2023 pukul 04.46
Dear Quora Support Team,
I am writing to request the reinstatement of my Quora account and offer my sincere apologies for any unintended breaches of the community guidelines or terms of service.
I deeply regret any actions that may have contravened Quora's policies. I highly value the platform as a space for constructive discussions and sharing knowledge, and my aim has always been to contribute positively.
If I have unknowingly violated any guidelines, I apologize wholeheartedly. It was never my intention to disrupt the community. I fully grasp the importance of upholding Quora's standards and fostering a safe environment for discussions.
I respectfully ask for a review of the account suspension. I am committed to being more mindful and strictly following Quora's guidelines in the future. I am eager to be an engaged member, providing valuable content while adhering to the platform's rules.
Thank you for considering my appeal. I apologize for any inconvenience and assure you that I will ensure compliance with Quora's policies going forward.
I appreciate your attention and look forward to the chance to resume my Quora participation.
Sincerely,
Raashid Shafi Shah
Reported by GetHuman-shahraas on Ahad, 11 Jun 2023 pukul 17.34
My free trial ended without notice, and I was charged for a full year subscription of $[redacted].00. I initially believed I could subscribe monthly and cancel anytime, but now I cannot find that information anywhere. I no longer wish to continue with this AI service. It is frustrating that there is no customer support or phone number available. I am disappointed with the lack of clarity in the billing process. I will dispute the credit card charges and will not pay for this unexpected subscription. If I had been informed beforehand, I would have stopped the subscription. Unfortunately, the cancellation policy only allows for termination after a full year of subscription.
Reported by GetHuman-edokatz on Rabu, 19 Julai 2023 pukul 17.10
I am having trouble with the search function on the website. When I enter my keywords, sometimes no results are displayed initially, and I have to refresh the page to see any results. Occasionally, results appear immediately, but when I scroll through them, they all vanish suddenly, even the ones I just viewed. I am using the most recent version of Microsoft Edge on Windows 10. Despite clearing my cache and cookies, I still encounter this issue where search results disappear without warning until I refresh the page.
Reported by GetHuman8514672 on Khamis, 20 Julai 2023 pukul 10.15
Subject: Appeal to Revoke Quora Account Ban
Dear Quora Support Team,
I am writing to appeal the recent ban imposed on my Quora account [Your Quora Username/Profile URL]. I deeply regret the multiple violations of Quora's spam policies associated with my account. I acknowledge my mistakes and recognize the negative impact they have on the community.
I want to express my sincere apologies to the Quora team and affected users. My actions were inappropriate, and I regret any harm caused. I have always aimed to provide helpful, informative, and respectful answers, never intending to violate policies or harm the platform.
Reflecting on my actions, I realize my error in judgment due to my eagerness to engage. I now understand the significance of upholding Quora guidelines. I am committed to following policies diligently, exercising caution, and contributing positively in the future.
I kindly request a review of my account ban. I am genuinely remorseful and willing to demonstrate a change in behavior. I appreciate the Quora community's knowledge and perspectives, and I value the opportunity to contribute positively.
Thank you for considering my appeal. I hope for the chance to rectify my mistakes and regain access to my Quora account. I am ready to take responsibility to rebuild trust.
Sincerely,
Adksocial36
Reported by GetHuman-adksocia on Ahad, 23 Julai 2023 pukul 02.10
I have been bombarded with [redacted] emails from Quora moderation in the past two days. Half of them claim my answers were deleted, the other half state they were restored.
My account was mistakenly blocked last year for alleged spam activity. Though they claimed to have rectified the error, my access remains restricted. Periodically, I receive emails saying my account is restored, which never happens. Contacting the moderator has been futile as there is no response, and the flood of repeated emails persists.
I seek assistance to resolve this ongoing issue. Unfortunately, I cannot provide my profile information due to the account block, but you can reach me at:
Edward J. S.
10 Tauranga Place,
Orewa [redacted]
Auckland, New Zealand
[redacted]
Ph. [redacted] 21 [redacted]
Reported by GetHuman8568227 on Rabu, 16 Ogos 2023 pukul 21.26