Piedmont Natural Gas Customer Service Issues

Piedmont came to fix a gas leak on my street today, but they had to cut into my new driveway to access the main line. The part they cut now needs replacing to match the rest of the driveway. They mentioned it could be fixed but left without details. I'd appreciate someone contacting me to organize the repair process. Address: [redacted] Glendale Rd, Charlotte, [redacted]. Name: Allison S.

My account number is [redacted] located at [redacted] Reunion Street Lot 52 in Charlotte. Currently in Africa, I will return in mid-January [redacted]. I've attempted to pay my bill online with a credit card but received an error message stating it was a duplicate payment. Additionally, I encountered an error when trying to download the payment status. It seems that my login from Africa is being flagged as suspicious by your system. Could you verify if my payment has been processed? If not, I would like to know if I can make the payment upon my return to the US or if there is an alternative solution available.