ParkWiz.com Customer Service Issues

I have encountered three charges on my account linked to [redacted] for parking in a garage situated on a street that was inaccessible. Construction blocked the street on two occasions, and on the other, the FDNY closed it off. I was unaware of these obstructions before arriving. Despite prepaying, I couldn't cancel via the app as my "time had already started." This left me with no choice but to go to a different garage. The incidents occurred on 4/23/19, 4/24/19, and 4/26/19. I kindly request the removal of these charges from my account and a refund to my card due to the circumstances.

I am writing regarding Parking Pass #[redacted]28 purchased for the TransPerfect Music City Bowl in Nashville, TN on Dec 30, [redacted]. The pass was for the Wisherman Lot at [redacted] 4th Ave S. managed by Parking Management Company. Upon arrival, the lot was inaccessible due to construction, forcing us to find an alternative parking location. I kindly request a refund for the inconvenience. Thank you for your assistance with this issue. Regards, B.B.

I recently visited the City Parking at the Ritz Plaza lot using my ParkWhiz parking pass #[redacted]65. Despite having a reservation, I was told by the attendant that the lot was full and I couldn't park there. I ended up parking and paying at another location instead. I contacted Help@parkwhiz, sent them a photo of the receipt and the pending charge on my credit card statement. It has been 10 days since then, and despite sending two more follow-up emails, I have not received any response from the company.

Dear Customer Service, I am reaching out to address a parking charge matter linked to my recent reservation under Reservation ID [redacted]08. I dispute this fee as there were no vacant parking spaces available during my scheduled time, leading me to seek parking elsewhere and incurring extra costs. I had prepared for my arrival but was met with a full lot, forcing me to find an alternative option. I kindly ask for a review of this situation and a waiver of the parking charge associated with my reservation. It is important to me that I am not charged for a service I was unable to use due to circumstances beyond my control. Attached is my reservation confirmation for your review. I appreciate your prompt attention to this matter and look forward to a resolution. Please reach out if you need any additional details from me. Thank you for your assistance. Best regards,