Norfolk Southern Corporation Customer Service Issues

Hello, this is Deborah G. I reached out last week regarding my applications for the Operations Supervisor positions. I applied for the Operations Supervisor role in Chicago, Illinois on December 11, [redacted], the one in Fort Wayne, Indiana also on December 11, [redacted], and the position in Crew, Virginia on December 09, [redacted]. I haven't received any updates on my applications yet. I am eager to pursue these opportunities and when I try to follow up through the main line, I get directed to the website and the call ends. I would appreciate a chance to discuss potential employment at Norfolk Southern. Thank you for your attention, looking forward to hearing from you soon.

I reside near one of your tracks in South Point, OH. Last week, a tree trimming truck was working on the tracks and deposited the trimmed trees behind my chain link fence, causing damage to it. I have been a resident here for 26 years and never experienced an incident like this. While I understand the necessity of tree trimming, the way this tree was handled, cut to the ground and shoved against my fence causing it to break, is concerning. The trunk of the tree now intersects with my fence due to the force with which it was pushed. I am reaching out to see how this can be addressed. If I don't receive a response promptly, I may involve a lawyer to communicate with your company. Thank you, Michelle L.