NC Quick Pass Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about NC Quick Pass customer service, archive #1. It includes a selection of 1 issue(s) reported July 28, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am being charged $20 plus $3.99 every 60 days for a service I don't use. I only use the toll road 4-5 times a year, which does not add up to $[redacted].94 annually! My online account says I can't cancel because I paid, which seems like an unlawful cycle. I get no benefit from you taking my money. Why can't I cancel? Kindly close my account. If that's truly impossible, please clarify the reasons and billing process. I'll stop payments if you attempt to charge me.
Thanks,
JT
Reported by GetHuman8531585 on Friday, July 28, 2023 7:37 PM
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