Irving Oil Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Irving Oil customer service, archive #1. It includes a selection of 4 issue(s) reported July 25, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
On July 24, [redacted], I visited the Topsham Irving Oil to buy 2 adult beverages, 2 drinks, and a stuffed animal. I had my ID ready, but the clerk questioned its authenticity, stating it wasn't real. I then presented my old but valid license issued on 02/26/14, which the clerk also doubted, pointing out the change in appearance since I was 16-17 years old. Feeling humiliated, I was refused service. I have been using this old license for two weeks with the extension I received after renewal on July 2. Disheartened, I went to the Lisbon Rusty Lantern Irving nearby, explained the situation to the manager, who reassured me that the treatment at Topsham Irving was unjust. Afterwards, I managed to purchase what I needed without any issues. This experience left me feeling frustrated and I am seeking resolution for this unjust treatment.
Reported by GetHuman3306902 on Donnerstag, 25. Juli 2019 01:48
I want to report a pricing issue at Inamesbury Station on [redacted]. The sign and pump both display $2.41, but I was charged $2.45. I informed the attendant, who was unhelpful. The supervisor acknowledged the error but did not rectify it. I have photographic evidence and will report this if not resolved. Thank you.
Reported by GetHuman-rickodel on Samstag, 14. Dezember 2019 15:23
I encountered difficulties purchasing cigarettes at your Lincoln, Maine store due to my expired passport. Despite my birthdate being clearly visible, the cashier deemed it invalid. This was frustrating, especially as I have successfully used it at other locations before. At 60 years old, being mistaken for under 18 is exasperating. Requesting the manager only led to further disappointment as I was told she would uphold the decision. The lack of professionalism displayed by both employees is disheartening. Regrettably, I will be seeking other places to buy gas and cigarettes. Dissatisfied with the service received.
FYI:
- Birthdate: 9/27/[redacted]
- Donna C.
- [redacted]
- [redacted] Pine Tree Rd, Hermon, ME [redacted]
Reported by GetHuman-dcarleto on Montag, 19. Juli 2021 18:35
Hello, I purchased $75.00 worth of regular gas from Stratham Irving at 44 Portsmouth Avenue. After filling my boat's tank, I launched it only to have it stall after traveling a short distance due to water in the fuel tank. I contacted the station but have not received a callback from the manager as promised. I am disappointed by the lack of response and hope to hear from them soon. Thank you, Richard Rowe.
Reported by GetHuman6633434 on Donnerstag, 23. September 2021 17:15
Help me with my Irving Oil issue
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