ITA Airways Customer Service Issues
Archive 3
The following are issues that customers reported to GetHuman about ITA Airways customer service, archive #3. It includes a selection of 2 issue(s) reported June 14, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I have a ticket from Kiwi.com booked with Alitalia, but I cannot import it into the application.
First Name: Petros
Last Name: Savvidis
Reference Number (PNR): 2FNP78
Carrier Ticket Number: [redacted][redacted]
From: Rome
To: Athens
Date: June 23
Departure Time: 9:50 PM
I would like to do an online check-in. If online check-in is not possible with this ticket, I would like to inquire about the option to upgrade so I can check in online.
I have a layover in Rome and will have 1 hour and 50 minutes to transfer to the Alitalia flight. I am unsure about the process and if the time will be sufficient.
Thank you for your assistance.
Best regards,
Petros Savvidis
Reported by GetHuman8433364 on Wednesday, June 14, 2023 5:01 PM
Hi, I made an error with my reservation. I booked two seats on flight ITA Airlines AZ-[redacted] from Brussels National to Rome Fiumicino for Marc Bauherz and Sylvie Mazaraky for October 7th at 11:35. I actually need to be there on October 6th instead. Since I booked through eDreams, I'm unsure if it's possible to change the date. Thank you. - Marc B.
Reported by GetHuman-mbauherz on Saturday, September 9, 2023 8:59 AM
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