Home Depot Credit Customer Service Issues

I recently received an email from Home Depot asking me to login to pay for a purchase. I mistakenly thought my deceased husband had bought something I needed to pay for. He passed away on Feb 2, [redacted]. I contacted customer service for help because I couldn't log in using the link provided in the email. My husband didn't have a Home Depot Credit card in his possession. Unfortunately, there seems to have been a misunderstanding in my request. A voicemail from a representative mentioned there was no outstanding balance and a new credit card account with a $5,[redacted] limit was opened. I need to request the cancellation of this account. Thank you.

I recently applied for a Home Depot credit card at store #[redacted] on approximately 6/20/[redacted]. Unfortunately, I was denied due to an insufficient credit file. It seems my application was processed under the wrong name, Lorraine C Jenkins, which is not me. My correct name is Lorraine Jenkins, and I have a credit history spanning over 28 years. I reside at [redacted] N. 41st Street, Phila., Pa [redacted]. Kindly correct this error with Experian and ensure future credit checks are done using the accurate information. Should you need to reach me, I can be contacted at [redacted]. Please rectify this mistake promptly. Thank you, Lorraine Jenkins.

I've been searching for months for the perfect outdoor furniture set, and I finally found one I'd like to purchase. To take advantage of a good discount, I applied for a Home Depot Consumer card. However, after spending hours online trying to buy the furniture, none of the associates seem to know about it. In case it helps, the model number is HW51714; Internet number is [redacted]; and Store SKU is [redacted].