Hearst Corporation Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Hearst Corporation customer service, archive #1. It includes a selection of 4 issue(s) reported June 14, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Subject: Delivery Issue with Houston Chronicle
I have been a loyal subscriber to the Houston Chronicle for many years, but unfortunately, I have not received my paper for the past 19 delivery days. Despite multiple complaints to the local customer service, speaking with four supervisors, and being promised a resolution, the issue persists. I was informed that my complaint has been escalated above the District Manager, but the problem remains unresolved. My subscription is linked to phone number [redacted], located at [redacted] Institute Lane #33, Houston, TX [redacted]. You can reach me at [redacted] I am reaching out to express my frustration with the Houston Chronicle's customer service department and its inability to address this ongoing delivery problem. I have set a deadline of June 30, [redacted], for the issue to be resolved; otherwise, I will have no choice but to cancel my subscription and share my experience on the newspaper's Facebook page.
Reported by GetHuman785047 on jueves, 14 de junio de 2018 19:30
I am experiencing an issue with multiple subscriptions that were mistakenly signed up for without my consent. I previously canceled my Veranda subscription due to a similar situation. It seems there may have been confusion when trying to renew my Town and Country subscription. I have been a dedicated reader of Town and Country since the 1960s and have been trying to provide my daughter with a subscription since [redacted].
I have been unable to find a contact phone number for the magazine service online. I typically renew my subscriptions by mailing a check. My husband has attempted to cancel all the subscriptions on my behalf as we have been unsuccessful in reaching out to customer service.
Reported by GetHuman1393731 on lunes, 22 de octubre de 2018 22:25
I have a subscription to Oprah Magazine but did not receive the November or December [redacted] issues, despite renewing before the year's end. Furthermore, I have not received the January, February, March, or possibly the April [redacted] issues. After calling a month ago and being informed that my account was suspended, with no explanation given, I was told it would be extended by 4 issues. However, no magazines have arrived since. I would appreciate it if someone could investigate and address this matter as soon as possible. Thank you for your assistance.
Best regards,
A.J.
Email: [redacted]
Reported by GetHuman-bearsma on jueves, 21 de marzo de 2019 22:31
I used to work as the night shift mailroom packaging manager. Recently, the production manager hired someone from New Hampshire, and shortly after, I was terminated for allegedly falsifying time punches. I always carried my time card in my wallet and only punched in and out when I was at work. I feel like they hired the new person to replace me and wrongly accused me of manipulating time records.
Reported by GetHuman-edwinmag on jueves, 9 de enero de 2020 0:01
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