HarperCollins Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about HarperCollins customer service, archive #1. It includes a selection of 1 issue(s) reported November 12, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I was charged $27.37 on my Visa without authorization for a trial book that I only paid $1 for. Even after requesting cancellation, the charge went through. I have five grandchildren and could have considered keeping it if the process was more transparent and with my approval. I want both the $27.37 refunded and the subscription cancelled. If this issue is not rectified promptly, I will escalate it further to ensure my refund for unauthorized charges. I hope this can be resolved as a mistake and that I can revisit your services after a proper review period of two weeks. Thank you for addressing this urgent matter promptly.
Reported by GetHuman3927372 on вторник, 12 ноября 2019 г., 22:06
Help me with my HarperCollins issue
Need to call HarperCollins?
If you need to call HarperCollins customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call HarperCollins