Gmail Customer Service Issues

I am having difficulty accessing my Gmail account because I mistakenly used an automated phone number as a recovery option during setup, and now it is prompting me to enter this number for password recovery. However, I do not know this automated number and cannot proceed with changing the password. This is urgent as there is crucial information I need from this email account. The email address in question is [redacted]

I need urgent assistance with accessing my Google account as I got locked out after my other phone broke. This is very critical because I cannot handle my financial matters, including paying attention to my bank and business, without access. I am facing a loss of $3,[redacted], and it might increase to $5,[redacted]. I have been locked out three times, and my email accounts are essential for the last decade's worth of information. Please, I urge Google to help resolve this issue promptly. I must access my bank account to manage my funds, but currently, I'm unable to do so and it's affecting my daily life. I've tried contacting Google but haven't received any assistance. I believe consolidating my accounts will help me manage everything more efficiently under a single address. I've been dealing with some serious life issues, including involvement with the cyber crimes division of the FBI, and sorting this matter is crucial. Your quick response will be greatly appreciated. Thank you.

I am encountering a problem with my Gmail templates. Some templates do not load in Safari, but work in other browsers. When I send an email using these templates and view it in Chrome or Edge, the email appears fine. However, when I open the same email in Gmail on Safari, it is blank except for the signature. I have tested this with friends on both Macs and PCs, and they also cannot see the email in Safari but can in other browsers. This issue is critical for my work in an NGO where I heavily rely on these templates. Unfortunately, I haven't found any information on the help desk addressing this problem, and I am unable to find a way to contact support about it. Can anyone provide assistance with this matter?

I am seeking assistance to regain access to my old Gmail account, "[redacted]" I changed the password a while back but have since been locked out for a year or two after changing my IP address due to moving homes. The current password is "jakeyash111." I have sentimental items in that account that I would like to retrieve, and there are no security questions or two-factor authentication set up. I am hoping for a way to recover or enable this account. Any help in retrieving my Gmail would be greatly appreciated.

Dear Google Support Team, I am writing to report an incident regarding my account that I created on June 29, [redacted], between 8:30 pm to 9:00 pm (Philippine time) with the email address [redacted] I created this account to access a website as requested by someone I know. Unfortunately, on July 5, [redacted], I discovered that this individual changed the account password using a Vivo [redacted] mobile phone and restricted my access. This discovery made me question their intentions, but I have not taken any action yet as I am verifying their credibility. On July 15, [redacted], this person requested me to delete the email address to prevent me from accessing the account entirely. In light of these events, I am seeking assistance to delete the account to safeguard the information stored in that Gmail account. I am eagerly awaiting your response regarding this matter. Thank you for your attention and assistance. Have a wonderful day.

Hello, I have had several Gmail accounts since around [redacted]: lxh529, lxh530, and lxh531. Since moving back to China in [redacted], I rarely access lxh530 & lxh531. While I frequently use the lxh529 account, the associated phone number is up-to-date. Unfortunately, the phone numbers linked to lxh530 & lxh531 are outdated, causing login issues when I tried to access them recently. Since I am no longer in the US and cannot use those old numbers for verification, I am seeking assistance to recover these accounts. I am prepared to provide necessary information to verify ownership of these accounts.

While traveling in Italy, I lost access to my Gmail due to losing my phone. Using my husband's work laptop, I can't log in because Google doesn't trust it or I might be entering the wrong password. I tried the account recovery process, but I can't receive the passcode since I won't have a new phone until August 1st when I return to the U.S. Urgently needing to access my Gmail account, I'm stuck without a phone for the recovery passcode. My Gmail is [redacted], and I believe my password is similar to Corkamo1978 or Teddyac1978. My husband's email is [redacted], and his phone number is [redacted]. These are our only means of internet access while in Italy. Thank you for any assistance. - Francesca

Hello everyone, I've recently encountered an issue where my Google Account got hacked. The hacker accessed my data and even made purchases using my PayPal account. I've already contacted PayPal support, and they have taken steps to resolve the situation promptly. Additionally, I noticed unauthorized videos uploaded to my YouTube channel and received warnings for copyright violations, even though I didn't upload them. I'm unsure how to secure my Google Account properly now. Any advice would be greatly appreciated. Thank you in advance for your help. If you could reply to my Yahoo email address ([redacted]), I would be very thankful.

Hello Google Team, I need your assistance with my account issue. I was signed out and now unable to sign back in even though I have set up 2-step verification. When I try to log in, it says the password is incorrect. When I attempt to reset my password, a verification code is sent to my mobile number. However, after entering the code, it requests another verification code sent to the email I am trying to recover, indicating possible third-party or unauthorized use. I have crucial emails and business documents in that account, so I urgently need access restored. Please review my account promptly. Email for the inaccessible account: [redacted] Mobile number for verification: +[redacted]90 Thank you for understanding my situation. Sincerely, Simply

I cannot recall my Gmail password for my main Google account. I faced an issue as I was incarcerated for 43 days and discovered that upon my release, my Samsung Galaxy S10e with my primary Google account no longer powers on or charges. To cope, I made a new account to use as a way to recover my primary Google account. My contact email is [redacted], while my inaccessible primary Google account is [redacted] It was last active around May 9th or 10th, [redacted]. Despite trying to verify, I cannot reset my password. The last passwords I can remember are 1Mackenzie1, 1Sapphire1, 1Campeaux1, and 1Sabrina1. I am Mackenzie Gene Smart, born on July 5th, [redacted]. Unfortunately, I cannot access my recovery phone number or email addresses. My recovery address is [redacted] I provided details for security questions and other information to aid in verifying my account. Thank you. ~Mackenzie G. Smart

I suspect that [redacted] was compromised through a remote desktop on a secondhand laptop I acquired. Someone accessed, modified, and deleted files, as well as viewed and altered my emails and account history from unknown devices. I got locked out after the password was changed multiple times, possibly by me and potentially by someone else. I know the individuals behind this intrusion, but I prefer not to pursue legal action. My main concern is regaining access to the Google Drive files linked to that account. I am willing to provide any necessary information to prove my ownership of the account.

Hello, I need to regain access to my Google account with this Gmail address [redacted] I can no longer access my Google account with my Gmail address [redacted] as I have forgotten my password. Also, I want to update my new phone number to [redacted]. Can you please assist me urgently in recovering my Google account with the Gmail address [redacted]? Urgent response needed.

Dear Google Team, I am facing issues recovering my Gmail account registered under the email address [redacted] A few days ago, I enabled two-step verification, which required a recovery email and my mobile number ([redacted]). Unfortunately, I mistakenly set my own email as the recovery email. Later, when I tried to log in on my new phone, I couldn't receive the OTP as it was being sent to the inaccessible recovery email. I am seeking assistance in recovering my account and am willing to provide legal documentation if needed. Thank you for your help. Best regards, Sunil Khirkhiya

For the past two weeks, I've been experiencing an issue with my suddenlink.net email account linked to my gmail account, [redacted] When trying to delete messages, they won't stay in the trash. Once I move them there, they reappear in my inbox. This problem only occurs on my Android phone, a Samsung 10, not my laptop. Even after seeking help at Best Buy, the problem persists. I'm unsure what setting has caused this, and clearing the trash doesn't solve it. It's frustrating as my inbox keeps filling up unexpectedly. Any assistance in fixing this would be greatly appreciated. Thank you, Kathy P.

Yesterday morning, while on my email, I encountered an issue with being signed out of my Gmail account. When I tried to log in last night, I couldn't recall my password. I attempted to reset it through text and email verification codes but was notified that I would have to wait 48 hours for a password reset email. Waiting for 48 hours is unreasonable. Despite multiple unsuccessful tries, following support links, and receiving an error message indicating "too many attempts," I have still not been able to resolve this problem. Frustrated with the process, I urgently need access to my emails without waiting for an extensive period. After attempting to log in once more, I was informed that my password had been changed within the last 24 hours, which is not accurate as I had not made any changes. Your assistance in resolving this matter promptly would be greatly appreciated.

Subject: Request to Review Disabled Account Dear Sir, I am writing to appeal the disabling of my account under the name Amrit Pal Singh. I am confident that I have not violated any of your rules and regulations. I hold your community guidelines in high regard and believe there may have been an error. I kindly request you to review my account promptly and reinstate my Facebook account as soon as possible. It is essential as my account is linked to various social media platforms such as BGMI Mobile and Instagram, as well as other applications downloaded from the Play Store. I have always made efforts to adhere to your guidelines faithfully. I would greatly appreciate a quick review of my account and an update to your reporting system. Thank you for your attention to this matter. Account Name: Amrit Pal Singh Date of Birth: 15/6/[redacted] Linked Phone Number: [redacted]

Hello Google team, I'm seeking assistance with my hacked Gmail account, [redacted], and my phone number is [redacted]. This account contains important information like contacts and photos. The hacker has changed all passwords and recovery information. My details are: Name: Gaurav Singh, Date of Birth: 10-11-[redacted], Age: 17, Phone Number: [redacted], Device: Itel Vision One 2/32 Ram/Rom, Father: Mr. Ashok, Mother: Mrs. Rekha Devi, Address: [redacted]/2 Sai, Bhiwani, Haryana, India. I've provided all this information to verify the account ownership. Kindly send a recovery link promptly as this account is crucial to me. I've attempted to contact support multiple times with no success. Thank you for your quick response.

I recently moved into a senior citizens high rise and inadvertently became involved with an elderly neighbor who has been diagnosed with delirium and possibly dementia. Unfortunately, she has been negatively impacted by severe untreated sleep apnea and memory loss, leading to a series of mishaps in her life. This includes her mistakenly using her PA ID card as her Facebook profile picture due to liking the image on the card. She has fallen victim to scams and I am struggling to monitor her constantly to prevent further mistakes like overdrafts and incorrect medication. I urgently need assistance in deactivating all 19 Facebook accounts and multiple Gmail accounts she may have created, as she is unable to recall passwords or usernames. Your help is greatly appreciated.

I accidentally damaged my old mobile phone which had 2 Google accounts logged in. I can still access the first one through [redacted], but I can't recall the details for the second one which might be named something like [redacted] Both accounts were linked to my old mobile number: +49 1[redacted]. I remember the primary account, but I've lost access to the second one due to forgotten login information. Any assistance is greatly appreciated. Thank you sincerely, David Liskow.

Hello, my name is ELMALIH HOUMAM, and I am facing a serious issue with my stolen email account. I am unable to access any information associated with the account [redacted] The situation is concerning as this stolen account is linked to my Facebook account and poses a significant threat. Please address and resolve this matter promptly. You can reach me at [redacted] Thank you for your understanding and assistance.