Gap Credit Card Customer Service Issues

Ever since the switch from eservicegap.com, I've been unable to log in anywhere. I attempted Synchrony Bank as recommended, but that didn't work. I've also tried various other platforms with no success. Even attempting to make a payment in-store was unsuccessful as they no longer accept payments. I have an upcoming payment due, and the inability to find a way to pay is frustrating. If assistance is not provided soon, I may have to close my account. The previous process was much simpler. - Betty S.

Dear GAP Credit Card Representative, About a month ago, I reached out to cancel my GAP VISA card and requested a simple GAP credit card to shop at our local GAP stores. As a 72-year-old, I prefer a non-VISA card to avoid potential loss if it gets stolen. Despite my request, a new VISA GAP card was sent promptly. I promptly cut it up to avoid unauthorized use during travel. Despite numerous attempts to contact customer service, I couldn't reach a live representative. I urge you to provide me with the desired simple GAP credit card before Valentine's Day to purchase gifts for my family. I settled all dues on my VISA card prior to cancellation, and I am eager to continue shopping at GAP without worries about potential loss. Your prompt assistance in issuing a non-VISA GAP card would be greatly appreciated. Sincerely, Barbara Panessa-Warren

I visited GAP outlet in Minneapolis on November 28, [redacted], where I bought items and applied for a credit card. The salesperson advised me not to pay immediately. I haven't received a bill or the credit card yet. I lost my phone with the number provided during the application, waiting for re-activation. Please send updates to my email. Name: Veerabhadrappa Badiger. Address: [redacted], 14th Street SE, #[redacted], Watertown SD. Phone: [redacted]. Alternate phone: [redacted].

I received this email but am unable to open the link. Can someone help me with this? Dear CAROL PENA, In response to your recent GAP application (Reference Number: J01FK4), please click on the following link to view the response securely. We are sending this electronically to reduce our environmental impact. You can save or print the letter for your records. If you are unable to open this within your email, copy the link below into a new browser and press enter. You will be directed to an authentication screen where you will need to enter your credentials. Sincerely, GAP Services *Please note that this email was sent by Synchrony Bank's Credit Card Services Division. You may still receive account-related emails even if you opted out of marketing emails. Synchrony Bank's address is [redacted] Election Road, Suite [redacted], Draper, UT [redacted], USA. www.synchronyfinancial.com. This email is not monitored, please do not reply to it.