Friends Provident Life and Pensions Customer Service Issues

Hello, Good morning. I contributed to a pension with Friends Provident between [redacted] and [redacted] while employed at Atkins. I used to receive statements regularly but have not in a while. I am seeking assistance to locate the pension and potentially cash it out to transfer to premium bonds. My name is Margaret McCormack Leitch, born on 23/04/66. In [redacted], I noted in my diary that I contacted Friends Provident and discovered my Atkins Pension (administered by Friends Provident) was paid to an unfamiliar account in Nov [redacted] with the following details: Account number: [redacted] and Sort code: **-**-50. I would appreciate a prompt follow-up on this matter. Thank you, Maggie M Leitch