Farmer's Insurance Customer Service Issues

My name is Li Chen and my policy number is [redacted]-19-34. I have home insurance and three cars insured through Farmers Insurance. Recently, on May 27, [redacted], I was rear-ended on my way to work on the freeway. The owner of the vehicle that hit me, insured by Progressive Insurance, is not accepting responsibility for the damage to my Toyota Prius. I have hired an attorney to handle this case. Following the accident, I sustained whiplash and am currently receiving treatment from a chiropractor. My car remains damaged and is being stored at SCR Collision in Hayward. Although I originally had full coverage on my [redacted] Toyota Prius, it was unknowingly removed when adding my minor son's car to our insurance plan. This was a misunderstanding, and I was not notified of this change. I seek assistance and support for my current situation and the car accident.

To Whom It May Concern: Regarding: Insured: T. Chappell Loss Address: [redacted] Sellers Avenue, Upper Darby, PA [redacted] Claim: JDJ18967 Date of Loss: August 4, [redacted] On May 24, our firm sent a demand for appraisal to the claim handler, K. Meyer. Despite follow-up emails on June 8 and after, there has been a lack of communication. Farmer's alleged mishandling of the claim after acquiring Metlife, particularly regarding negotiations and appointing an appraiser within the specified time frame, is a point of contention. Following failed communication attempts, including addressing depreciation, overhead costs, additional expenses, and bringing the insured back to pre-loss condition, further action may be taken if the appraiser is not named by June 24, [redacted]. Notices have been provided outlining non-compliance with claim handling standards. We anticipate your prompt response to this matter. Thank you for your attention to this urgent issue.

Hello, my name is Jeffrey Torresnunez. I am reaching out regarding an incident involving Thomas Freedman, my claim representative, who has not been responsive. Unfortunately, my car was totaled and towed, leaving me without transportation. I am feeling overwhelmed as I simply want to receive the funds to purchase another vehicle. I am requesting a check for $5,[redacted] to settle this matter, considering I bought the car in [redacted] and have receipts for many replaced parts. I would prefer to collect the check in person at an office where it can be printed for me. Please contact me via text at [redacted]. I have already provided pictures to the representative, and a city worker was also present at the scene. I am eager to resolve this issue promptly so I can focus on my responsibilities. The $5,[redacted] amount is vital to me as I have faced challenges such as having my license suspended and potential legal consequences. I appreciate your assistance in resolving this matter quickly. Thank you, Jeffrey.

My name is Carrie Samples. I have an inactive policy number with Farmer's, which is [redacted] AUTO. I encountered an issue when transitioning my insurance from MetLife to Geico due to MetLife being bought out by Farmer's. I missed important letters sent by Farmer's resulting in a gap in insurance coverage and now facing $1,[redacted] in DMV fines. The change in payment schedule led to the cancellation of my policy before the usual due date. I contacted Farmer's customer service but unfortunately did not receive a satisfactory solution. The lack of communication has left me feeling frustrated and abandoned despite being a loyal MetLife customer for over five years. I am struggling financially and cannot afford these fines. I am seeking assistance from Farmer's to resolve this situation promptly. Please advise me on who to contact for help. Thank you. Contact Information: Email: [redacted] Cell: [redacted]

Recently, my landlord had a flood in the building which required drying out and construction right outside my rented business room. Despite this disruptive situation, my landlord still expected me to pay rent for the weeks it has been ongoing. This is concerning as I am unable to conduct business appropriately given the noise, mess, and potential safety hazards that the ongoing construction poses in front of my door. Not only was the area not properly contained, but dust from the construction constantly entered my room. I have documented proof of the condition with pictures. I believe my landlord did not handle this situation correctly, especially as it impacts my ability to bring in clients as mandated by state board requirements.