Dun & Bradstreet Customer Service Issues

I am disappointed with the service provided by your company. I have been in communication with your agents since March about a simple issue: we have two DUNS numbers, [redacted]82 & 18-[redacted]. The DUNS 18-[redacted] is incorrect with the wrong location and name, which confuses our clients when looking us up. We have asked for this incorrect number to be removed as our correct DUNS number is [redacted]82. Despite the agents' politeness and understanding, we continue to receive confusing emails, with the latest one claiming the correct DUNS is a branch of the incorrect one. This has caused us numerous problems with our registrations such as SAM, WSB, and Apple.

I am experiencing frustration with Dun & Bradstreet providing inaccurate information about our company. They seem to be using data from other companies to push us into buying a subscription to boost our image. Despite our impeccable payment history over the past seven years, they label us as high-risk. This unfair treatment is unacceptable.

As an insurance fraud investigator, I have recently faced alarming death threats from an individual I am investigating. Discovering that my personal address is listed on your site has raised serious concerns. Dealing with potentially dangerous individuals makes this exposure troubling. The unexpected accessibility of my personal information, especially my home address, on your database has left me puzzled and worried.

We have had a Dun & Bradstreet number for over 20 years. About 5 years ago, we requested to only have the free listing and not pay $1,[redacted] per year. Despite this, we continue to be charged. We received another credit card charge for $[redacted], which we did not authorize and do not intend to pay. Kindly credit it off our credit card and ensure we are not charged again. We have been incorrectly charged for several years without authorization. No one is approving these ongoing charges. Our Dun & Bradstreet number is [redacted]66, and our phone number is [redacted]. I tried calling but was left on hold for over 15 minutes without any response.

I am Carlos D.F., a Cuban graphic designer and freelance editor. I recently took on a translation job from English to Spanish with Dun&Bradstreet Company through Mr. Johnson Mark. After completing and submitting the first 5 pages for review, they confirmed acceptance but did not send the payment of [redacted] USD to my Bank of America account in Austin. I am eager to resolve this issue so I can send the remaining 45 pages of the job. Thank you for addressing this matter promptly.

I am a Cuban citizen named Carlos Díaz Feria, a graphic designer and freelance editor. Approximately 10 days ago, I came across an online job on Facebook for translating 50 pages from English to Spanish in PDF format managed by Mr. Johnson Mark from Dun&Bradstreet. After some back and forth on my work and credentials, he assigned me the job. I completed and submitted the first 5 pages as a test. The company confirmed the job was reviewed and accepted. I invoiced for the 5 pages, but despite repeated attempts and sharing my Bank of America, Austin bank details, which is where the $[redacted] payment should be made, I have not received the transfer. I am keen on a resolution to promptly finish the remaining 45 pages and deliver the complete work to your company. Warm regards.

I was asked by Dun&Bradstreet, through Johnson M. (project manager), to translate and write 50 pages of specialized medical texts on COVID-19 into Spanish within 3 days. I completed the work in a day, sent a 5-page portion for approval, received acceptance, and finished the project. However, despite multiple attempts, I have not been paid the agreed amount of [redacted] USD for the initial 5 pages. I have provided my Bank of America account details for the transfer, but it has not been processed in the last 10 days. Mr. M. mentioned contacting the company's bank for payment, but did not provide further details. As a freelance Graphic Designer and Editor, I am unable to access the bank for payment. I have preserved all communication for reference. Your assistance in resolving this payment issue would be greatly appreciated. Thank you.