Duke Energy (NC & SC) Customer Service Issues

Archive 5

The following are issues that customers reported to GetHuman about Duke Energy (NC & SC) customer service, archive #5. It includes a selection of 1 issue(s) reported September 8, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I have a client enrolled in the medical essentials program who is significantly behind on his utility bill, totaling over $[redacted]. Despite attempts to arrange a payment plan, the system is requesting $[redacted] upfront, which he cannot afford on his $[redacted] monthly income. He is facing a disconnection notice, which is worrisome as he relies on electricity to operate his breathing machine. I seek assistance to resolve this urgent matter. Thank you for any help you can provide.
Reported by GetHuman8610281 on viernes, 8 de septiembre de 2023 15:51

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