Cybex International, Inc. Customer Service Issues

Hello, I am a loyal supporter of Cybex and have been using their products for my one-year-old son. We have cherished the Cybex Talos S Lux stroller and Cybex Solution S2 car seat from the beginning. Unfortunately, while traveling recently, our beloved stroller had an incident where the front wheel broke. Regrettably, there are no repair parts available for this stroller model. Could you kindly inform me if there are front wheels for the Cybex Talos available and where I can purchase them? Thank you for your assistance and time. I eagerly await your response. Best regards, Araksiya

Hello, I am a big fan of Cybex! My son, who is one year old, and I love using the Cybex Talos S Lux stroller and Cybex Solution S2 car seat. Unfortunately, during our recent travels, the front wheel of our beloved stroller suddenly broke. We are quite upset because there are no available repair parts for this specific stroller. I am wondering if there are any repair parts for the Cybex Talos stroller and where we can potentially locate them. Thank you for your assistance and time. Sincerely, Araksiya