Credit One Bank Customer Service Issues

Archive 18

The following are issues that customers reported to GetHuman about Credit One Bank customer service, archive #18. It includes a selection of 2 issue(s) reported November 11, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am unhappy with the $75 cash advance limit, especially when others with the same card have a $[redacted] limit. I have already made 9 or 10 $60 payments to Capitol One in just 3 weeks, and my due date is still far off. The card has a low $[redacted] limit, making it not worthwhile, especially with the $75 cash advance restriction. I need this raised as soon as possible as I was not informed of this limitation when I got the card. Additionally, I do not want to be charged $8.96 per month until next year. If this issue is not resolved promptly, I will have to cancel the card as it has been a disappointing experience.
Reported by GetHuman8693518 on Saturday, November 11, 2023 5:56 AM
I have an account with Credit One with a $[redacted] credit limit. My current balance appears to be $[redacted].44, but my available credit shows as only $34.00 on my last statement. However, my calculations show $[redacted].56 available credit. I suspect that the gas station may have placed a $[redacted] hold on my card when I first attempted to use it at the pump. Instead, I went to the cashier and made a $40 purchase at the same station. Strangely, neither the $[redacted] hold nor the $40 transaction is reflected on my credit card statement.
Reported by GetHuman8704918 on Tuesday, November 21, 2023 3:01 AM

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