Cool Whip Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Cool Whip customer service, archive #1. It includes a selection of 4 issue(s) reported November 15, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, I am Monika Hilton, also known as Chef Mo, from Fairburn, GA. I am a Personal Chef, Caterer, and Cake Decorator. Recently, my Banana Pudding Cake has gained popularity and I am thrilled about its success. Due to the high demand, I have temporarily stopped taking orders for Thanksgiving. My Facebook show, Cooking Live with Chef Mo, showcases my creations, including the viral Banana Pudding Cake. As I plan to do a tutorial on this cake, I am seeking sponsorship for supplies to continue making it. With the surge in orders and followers on my social media platforms, including Facebook and YouTube, I anticipate increased purchases of your products. I kindly request to be connected with the appropriate executive who can assist me with this sponsorship opportunity. Your support is highly valued. Thank you for your time and consideration. Sincerely, Monika Hilton Chef Mo www.EatMoCakes.com
Reported by GetHuman-mocakes on jeudi 15 novembre 2018 15:59
To whom it may concern, I recently purchased a container of Cool Whip, and as I was enjoying it, I found a small piece of plastic inside. The thought of what could have happened if a child or elderly person found it is frightening. This experience has left me frustrated and upset. I urge you to improve your product to prevent such incidents in the future. I will not be purchasing Cool Whip again. Please take this feedback seriously to ensure the safety of your customers. Thank you.
Reported by GetHuman5590166 on lundi 28 décembre 2020 02:15
Hello, I want to share my experience as a long-time fan of Cool Whip. Despite not being a skilled cook, I recently tried a recipe from YouTube called Kool-Aid pie for a church potluck. This no-bake dessert was a huge success! I suggest that Cool Whip considers adding simple no-bake recipes under the lid to make it more accessible for those who don't use YouTube. These cost-effective recipes would be a sweet addition, especially in tough times. Thank you for your time. I have been enjoying your product for years and will continue to do so.
Reported by GetHuman7617381 on samedi 9 juillet 2022 14:04
I purchased sugar-free Cool Whip for Thanksgiving. I typically buy the Kroger brand but opted for the original this time. I thawed it in the refrigerator as instructed. When I went to serve it, it appeared a bit curdled and had a slightly different taste, but my kids still wanted it. Today, when I tried to use some, I found unpleasant colored liquid underneath the top layer. The expiration date was April 29, [redacted], and it had "[redacted] BV 01" on the bottom. I suppose I'll stick with the more affordable Kroger brand. I am quite disappointed.
Reported by GetHuman7997590 on samedi 3 décembre 2022 17:40

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