Compaq (HP) Customer Service Issues

My name is Morabito Paolo. I purchased a Pavilion PC from MediaWorld in Porto Bolaro Reggio Calabria on the 22nd of October [redacted]. I have received communications regarding the warranty, which you claim expired on the 22nd of October [redacted], as seen on your PC support today, the 17th of April [redacted]. Firstly, I want to point out that by law there is a 24-month legal warranty, and I bought the PC on the 22nd of October [redacted]. Secondly, I paid MediaWorld for the warranty extension for another 36 months on the same date. I would like to understand why HP’s warranty supposedly ends on the 22nd of October [redacted] and not, as mandated by law, on the 21st of October [redacted]. If I encounter any issues, I will contact the appropriate consumer protection authority since you are not honoring the legal warranty or the extended one I paid for. I also purchased another HP computer on the 26th of November [redacted], and I extended the warranty for that as well. I trust you will investigate this matter; however, if I don't see the warranty extended as agreed upon during purchase, I will inform my lawyer and the consumer association, seeking damages through the necessary legal channels. My phone number is [redacted]. Best regards.

I am looking to upgrade my Presario CQ57. It currently has a Celeron B800 1.5 GHz 2-core processor, Hewlett Packard Product [redacted] version 23.48 motherboard, and 2.00 GB of RAM. I use Photoshop and Excel frequently, not for gaming. Could you recommend the fastest Intel i5 processor compatible with my unit for improved performance in these applications? I am also open to suggestions for Intel i7 processors if they are reasonably priced. Additionally, I would like to know the maximum amount of RAM that can be installed on this laptop. I want to ensure a smooth upgrade process without issues like overheating or hardware conflicts. Any advice on compatible chipsets and installation tips would be greatly appreciated. Thank you for your assistance. Best regards, K.R. Clemons

Hello, I purchased a 32-inch Compaq HD ready smart TV on Flipkart. The warranty has expired, but I notified them within a year through WhatsApp. However, Compaq's customer care did not respond well. The TV initially had lines, and after 8 months, vertical white lines started appearing on the screen, resembling flickering lines. I also raised a complaint via email, but the customer support was unsatisfactory. I am disappointed with the poor service from Compaq. I request for the TV to be replaced or repaired. Thank you. Update: Compaq's service is disappointing; they are suggesting a costly panel change, which amounts to 80% of the TV's price. Additionally, there is a technician charge of Rs. [redacted] plus tax, totaling Rs. 13,[redacted] for the TV repair. Disappointed with Compaq's service.

Hello, I bought a 32-inch Compaq HD Ready Smart TV from Flipkart. The warranty has expired, but I contacted them within a year through WhatsApp about issues. Unfortunately, the Compaq customer care's response was inadequate. The TV initially had lines, and later on, after 8 months, vertical white flickering lines appeared on the screen. I also reached out via email, but the customer support was unsatisfactory. The service from Compaq has been disappointing. I kindly request a replacement or repair for the TV. Thank you.