Carl's Jr. Customer Service Issues

I have encountered an issue with Hardee's restaurant and despite two written complaints, their response was inadequate. I was instructed to escalate the matter on social media or demand a call within 4 minutes. However, when attempting this, a credit card fee box popped up without disclosing the amount, only promising a $15 rebate when using Rakuten. This tactic seems deceptive and unfair. Instead of resolving the problem, the manager argued rudely and claimed the food was fresh, causing unnecessary distress. I now doubt the quality and safety of the food served. It is crucial for the manager to address this matter promptly to ensure other customers in the area, including those in McNairy County, have a better experience. Improving the food quality will undoubtedly enhance the restaurant's reputation and attract more customers. I kindly request for the management to rectify this situation and focus on serving fresh and high-quality food to regain customer trust and loyalty.

I recently noticed my complaint about Hardees in Selmer, TN was posted on the 20th, but I haven't received any response yet. I found it frustrating to be directed to a payment page for assistance. It's disappointing to see a restaurant resort to such tactics. I've taken to social media to raise awareness about my experience. Despite not seeking compensation, I felt unfairly treated by the manager. Instead of being hostile, a more understanding approach would have been appreciated. The situation is disappointing.

I went back to the Carl's Jr on Saratoga/Payne Ave in San Jose, CA, as my order was wrong. I requested a correction or a refund. However, the manager's reaction was unacceptable. He angrily tossed the burritos back into the bag and then threw it away, refusing to assist me. When I inquired about his name, he aggressively identified himself as Victor. This behavior was distressing, especially considering my mental health condition. I remained polite throughout the interaction. I am considering seeking legal advice regarding this situation.

I had a disappointing experience at a store when I went to buy food. The bread was not toasted, and my entire order was incorrect. Upon returning to the store, the General Manager was rude, even slamming the window in my face. When I asked for my food to be fixed, the GM raised her voice and suggested I should come inside next time, despite me being in the drive-thru spending over $60. The lack of customer service I received at Carl's Jr was unacceptable with no greetings, no alternative suggestions, and no smiles. As someone working in the restaurant industry, I understand how things should operate. How can these issues be resolved to ensure fresher food for my family and improve the overall service quality at the establishment?

I recently visited a store to purchase some food, but the experience was disappointing. The bread was not toasted, and my entire order was incorrect. When I returned to the store, the General Manager was rude and slammed the window in my face. I requested to have my food fixed, but she raised her voice at me and instructed me to come inside next time instead of using the drive-thru. I had spent over $60 and felt the service was unfair. I simply want fresh food for my family. Coming from a restaurant background, I understand how things should be done, and the service at Carl's Jr fell short with no greetings, alternatives offered, or smiles. How can we address these issues?

While on duty in an ambulance that doesn't fit through the drive-thru, I visited a restaurant after checking their website's listed hours. Despite being told the drive-thru was open until 11pm, my supervisor was informed they were closed when he tried to order at 10:05pm. The staff declined a refund, instructing me to contact customer service. Hours later, after emailing them without a response, I'm frustrated. The lack of communication or assistance is incredibly disappointing. I'm seeking a refund of $25.02 for the unsuccessful purchase and hope for some form of compensation for the inconvenience. My transaction number is [redacted][redacted].