Budweiser Customer Service Issues

Archive 5

The following are issues that customers reported to GetHuman about Budweiser customer service, archive #5. It includes a selection of 15 issue(s) reported August 9, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
On Friday, August 5th, I purchased my usual 36-pack from my local NSLC. I stored it in my basement fridge and enjoyed the beer throughout the weekend. On Monday, as I was transferring the remaining cans to my camper fridge since I was getting rid of the basement one, I noticed that one can felt lighter. Upon inspection, I found a gash halfway up the can with the tab still closed. Surprisingly, there were no visible cuts in the case, and it wasn't wet. I have kept both the damaged can and the case for reference. Just bringing this to your attention for awareness. Sincerely, a loyal Bud drinker, Darrell B.
Reported by GetHuman7707974 on الثلاثاء ٩ أغسطس ٢٠٢٢ ٠٠:٣٠
I recently purchased a carton of Budweiser Magnum beer from a Gurgaon outlet on 16-Oct-[redacted]. After consuming half a bottle, I experienced severe stomach bloating, followed by vomiting and diarrhea. This caused me to miss important work meetings the next day. Despite reaching out to the outlet via WhatsApp with no response, I later learned this issue with Budweiser Magnum is not uncommon. As a beer consumer for 30 years, I am shocked by this experience. I am requesting a refund of [redacted] for the carton of beer, which still contains 10 bottles.
Reported by GetHuman7908337 on الخميس ٢٧ أكتوبر ٢٠٢٢ ٠٥:١٠
I recently had a conversation with a representative from Bud Light about advertising on my car and having it wrapped. I am interested in knowing if Nancy B. is an advertising agent for Bud Light. I am in the process of signing a check for the car wrap and would like to confirm her affiliation. Please contact me at [redacted]. I am excited about promoting Bud Light here in Washington, as well as during my travels to California and Oklahoma. You can reach me via email at [redacted]
Reported by GetHuman8007566 on الأربعاء ٧ ديسمبر ٢٠٢٢ ٢٠:١٧
I received an email that claims to be from Budweiser offering me $[redacted] per week to advertise using my car. They are now saying there is an installation fee of $3,[redacted] which will be included in the first check they send. I would keep $[redacted] and send the rest to the installer. I am unsure if this is really Budweiser or a scam. Thank you, Karen Hand.
Reported by GetHuman8039067 on الثلاثاء ٢٠ ديسمبر ٢٠٢٢ ٢١:٠٨
Hello, I've been a loyal Budweiser customer since I turned 21. I recently consumed my final can of Bud. I find it unacceptable that you honored an individual dressed as a woman by acknowledging her "girlhood". My concern is not about people's attire or sexual orientation, but about the values of our country. It saddens me to see a brand I've long supported attempting to cater to the "woke" culture. No response is necessary as I will be seeking alternatives. Thank you, John D.
Reported by GetHuman8277996 on الإثنين ٣ أبريل ٢٠٢٣ ١٨:٢٨
As a loyal Budweiser/Bush Bavarian customer of 56 years, I must express my disappointment in your recent political and social statements along with the Bud Light promotion. I have decided to switch to PBR and will no longer support your products. Wishing for your company's downfall due to your stance.
Reported by GetHuman8293541 on الثلاثاء ١١ أبريل ٢٠٢٣ ٠٠:٥٩
To Whom It May Concern, I purchased two 30-packs of Bud Ice on Thursday from Drug City at [redacted] North Point Rd, Baltimore, MD [redacted]. I choose to buy my beer there because they have a great deal on Budweiser every Thursday. On Friday, when I arrived at my brother's place for the weekend, I opened one of the 30-packs to put the beer in the fridge to chill, only to find two empty Bud Ice cans inside. I am a regular customer at this store, and this has never happened to me before. Unfortunately, I do not have the receipt as I always shred them after purchase. I would like to know if it's possible to have these beers replaced. Thank you, Anthony Michael R.
Reported by GetHuman8308812 on الثلاثاء ١٨ أبريل ٢٠٢٣ ١١:٢٦
Hello, I wanted to inform you about my disappointment. Three times in the past six months, two out of twelve beers were undrinkable, flat and not even close to being enjoyable. Another frustrating experience was a poorly sealed bottle, barely screwed on. Additionally, I found a half-full beer that was properly capped. I have been a loyal consumer of your product without encountering repeated issues before, which I consider quite unusual. I believe there is room for improvement on your part. Thank you for your understanding.
Reported by GetHuman8350571 on الإثنين ٨ مايو ٢٠٢٣ ٠١:٢٢
Hello, I recently purchased a pack of 6 Budweiser bottles, and I am quite disappointed with the quality of the product. The beer lacks foam, has minimal fizz, and the taste is dull. I had hoped to introduce it to a friend, but based on this experience, they will not be purchasing it. I am puzzled by this issue as it is not something I have encountered previously. Kind regards, Mme Cauvel
Reported by GetHuman8366100 on الإثنين ١٥ مايو ٢٠٢٣ ١٤:٥٣
I find the rebate offer to be overly complicated, especially for older individuals like myself. I preferred receiving a prepaid card by mail, as it was much simpler. I am not a Bud Light drinker and due to the complexity of this process, I may not even try it now. I bought a case of beer and received a number, but I am completely confused by these virtual cards. I am too old for this hassle and do not want to go through the trouble. I will be returning the beer for a refund since I haven't opened it yet. Please resolve this issue by the close of business on Friday.
Reported by GetHuman8403721 on الخميس ١ يونيو ٢٠٢٣ ١٨:٤٣
I recently purchased a case of your Budweiser beer that was on special. After scanning the QR Code, I expected a user-friendly screen to input my email or mailing address to receive information on claiming the rebate. However, after providing my age, the process became confusing as it led me to unfamiliar areas requesting my date of birth for verification. I became frustrated and eventually disconnected. I did fulfill the purchase of the Budweiser beer and would like guidance on how to properly submit my information to claim the rebate. Thank you.
Reported by GetHuman8473076 on السبت ١ يوليو ٢٠٢٣ ٢٠:٤٥
I have been a loyal customer for over 30 years, but I recently encountered issues with receiving my $15 rebate. I tried submitting a jpeg image, which didn't work, similar to a past experience during a 4th of July rebate. Then, I manually copied and submitted all the required details from the Bud Lite receipt but still got rejected. As a 68-year-old, I've faced many challenges for sticking with your brand. If you understand the frustration caused by these ongoing problems, you'll see why I'm upset. It's disheartening that there isn't an easier method for loyal customers like me. I'm not one to seek revenge, but I feel compelled to share my negative experience with my loved ones. I'm reaching out because I'm disappointed and frustrated.
Reported by GetHuman-larcheys on الخميس ٦ يوليو ٢٠٢٣ ٢٣:٤٨
I decided to give Budweiser a second chance after no longer purchasing Bud Light. When I bought Budweiser Select and received a receipt for a five-dollar refund, chaos ensued. Trying to redeem it has been embarrassing as the card won't work in my wallet, iPhone, or online. I had a smooth experience getting a refund through Michelob, which contrasts with this situation. I reached out to Budweiser's Visa department online for help. The issued card is not functioning anywhere, wasting my time and causing frustration. I believe something should be done to compensate for this disappointing experience, reinforcing my hesitation towards Budweiser products.
Reported by GetHuman8550461 on الإثنين ٧ أغسطس ٢٠٢٣ ١٧:٢٢
Hello, I recently purchased a 24-pack of Budweiser cans from IGA in Senneterre. Unfortunately, when I opened one of the cans, I found some very disgusting residue inside. This was not pleasant at all. I went back to the IGA store in Senneterre, Abitibi, to show them the can with the unpleasant residue, but they said they couldn't do anything about it. I am truly disappointed. Best regards, Jocelyne Champagne
Reported by GetHuman8701263 on الجمعة ١٧ نوفمبر ٢٠٢٣ ١٩:٣١
I recently purchased two cases of 24 Budweiser beers last week. Upon opening the first case, I found two very dented cans that I did not open due to the fear of them potentially spilling. The box was in perfect condition. Although similar incidents have happened before with a broken box, I did not complain. With the increasing prices, I believe I deserve some form of compensation. I can send you photos of the dented cans and the box. I have been a loyal consumer of your product for a long time.
Reported by GetHuman8715219 on الجمعة ٢ فبراير ٢٠٢٤ ١٩:١٧

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