Bendigo Bank Customer Service Issues

I am experiencing issues logging into my online banking account. Despite changing my password with the bank, I continue to face password rejections when trying to log back in. Since becoming a customer recently, this repeated occurrence has been frustrating, as contacting the bank results in lengthy waiting times to reset my password. Visiting the bank in person as advised has not improved the situation. This problem is hindering my ability to pay bills due to the lack of access to my account. Any assistance in resolving this matter would be greatly appreciated. Thank you, R. Bernath.

As the Treasurer of our Local Probus Club, I require a security code to pay a new entity. There used to be an icon on my screen for this purpose which has now disappeared. I attempted to call for assistance, but due to high call volume, I was directed to wait for a callback. Unfortunately, I don't have the luxury of waiting as my time is limited and I need to proceed promptly with the relevant data at hand. I understand your workload and dedication, and I kindly request clear instructions to resolve this issue. Feedback will be forwarded for training purposes to enhance service efficiency and minimize complications for individuals like me who fund these operations.

I would like to have my internet banking reactivated immediately. I am determined to have access restored and if needed, will escalate this issue due to the staff's lack of attentiveness to my request. Despite past errors on my part, the Bendigo Bank employees must move past this and recognize the need for me to use the service. I have already updated my everyday account number and received a new keycard, indicating my commitment. Trust from Bendigo Bank is essential, as I am a Christian who believes in divine guidance. I trust that God will intervene on my behalf. The constant stress caused by this situation is unnecessary. I am willing to pray for all involved and request a resolution. Crime investigations are not a concern for me. The staff at the Mareeba, Queensland, Australia [redacted] location should cease prolonging this issue. I am pleading for assistance to restore my internet banking and end the unnecessary restrictions. Your cooperation is greatly appreciated.