Austrian Airlines Customer Service Issues

Dear members of Australian Airline, I am Dejen Abera Tsegaye, currently a student at the International Institute of Social Science (ISS) in the Netherlands. On September 2, [redacted], I inadvertently left my wallet in the last checkpoint inside the box due to rushing for my connected flight OS371 to Amsterdam. The small black wallet contains $[redacted] USD, my Ethiopian driving license, my ISS health insurance card, and my identity card. I kindly request your assistance in locating and sending it to DORUS RIJKERSPLEIN 78-1 in the Netherlands, or you can reach me at +[redacted]8. Best regards, Dejen Abera

My wife and I were on Austrian Airlines flight OS [redacted] from Montreal to Vienna on September 22, [redacted], which was canceled. The customer service team arranged for one night at a hotel for us, and they advised us to submit our expenses for reimbursement. I have attached the relevant expenses for processing to my bank account at Vancouver CIBC Bank: [redacted] Thank you, Masoud Tahmasebi Karfi.