Appalachian Power Co (VA) Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Appalachian Power Co (VA) customer service, archive #1. It includes a selection of 1 issue(s) reported October 24, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
My power was disconnected on 10-23-[redacted]. I paid the bill while at work. Upon returning home, the power was still off. After speaking with a lady, she instructed me to turn off the breakers, but the power did not come back on. She said she would call me back but never did. I have been on hold with APCO for over 2 hours now. I am currently in my car trying to charge my phone. I am confused why the power is still off, why the representative did not call back, and why my calls are not being answered.
Reported by GetHuman1401705 on Rabu, 24 Oktober 2018 pukul 05.57
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