Alex and Ani Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Alex and Ani customer service, archive #1. It includes a selection of 1 issue(s) reported September 6, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I recently contacted about a necklace I gave my granddaughter for her birthday in February. The chain has become very dark. I received an email offering to exchange it with a return label, which I accidentally deleted before printing. I ordered it online without an order number, but the customer service representative located my order - a blue crystal on a silver chain. Could you kindly send me another return label? Best, D.H. 24 Whispering Pine Ln, Lenore, WV [redacted]
Reported by GetHuman-dhatteac on mercredi 6 septembre 2023 18:35

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