Airtel Customer Service Issues

I have been using an Airtel dongle with my Vivo phone and also have an Airtel number in my iPhone 11 Pro, but the internet services are subpar. Despite several complaints made through the Airtel app and helpline number, I have not received a response from the provider. I am paying Rs. 50 daily for my dongle, and my mobile recharge expenses are separate. Instead of addressing my issue, they are shifting the blame onto me for not having an upgraded 4G handset. I want to confirm if the iPhone 11 Pro and Vivo phones are not 4G compatible. I have been dealing with this for the past two and a half months, and I am considering lodging a complaint in the consumer court against them.

Dear Sir, I am Harshal Wagh from Jalgaon. I have used the broadband WiFi service for 6-7 months. Recently, I requested to shift my connection to a new city and paid Rs. [redacted] for the process. However, I was later informed that the new address was not serviceable. Despite assurances of a refund within 14 working days, 1.5 months have passed, and I am still waiting. I returned the router as well. I request your assistance in resolving this matter promptly. If not resolved soon, I may have to turn to the consumer court. Thank you for your attention. Sincerely, Harshal Wagh

Dear Airtel team, I have been using my Airtel number ([redacted]) since [redacted] until last month. Recently, I have been facing issues with no network coverage on my mobile while I am currently working in Dubai. In February [redacted], I recharged for my international roaming plan, and this number is crucial for me as it is linked to all my bank and government contacts. My contract here in Dubai finishes on August 11, [redacted]. I would appreciate your assistance in resolving this issue promptly so that my Airtel SIM can function as it did before. Thank you.

Dear Airtel Team, I have been using my Airtel number, ([redacted]), since [redacted] until last month. Suddenly, there is no network showing on my mobile. Currently, I am working in Dubai, and I recharged in February [redacted] to extend my validity for international roaming. This number is very important to me as it is connected to all my bank and government sector contacts. My contract here in Dubai finishes on August 11, [redacted]. Please assist me in resolving this issue so I can have my Airtel number working as before. Thank you.

I apologize for the inconvenience. I purchased an international roaming plan for 2,[redacted] rupees valid for [redacted] days before coming to the USA for my masters. My SIM card was functioning correctly until the second week of September, however, since then it has stopped receiving any signal. I have already tried using a different phone to rule out a device issue, but the problem persists. I am currently unable to make or receive calls, messages, or receive OTPs. I would appreciate any assistance you can provide to resolve this issue. Please reach out to me via WhatsApp at your earliest convenience. If necessary, I can provide identification such as my Aadhar card, PAN card, driving license, voter ID card, passport, and visa for verification through video KYC. Thank you for your help.

My Airtel SIM card is not detecting the Airtel network on my phone. I'm not sure why this is happening. I haven't removed the SIM card or dropped my phone. This has happened before with my other SIM card too, so I'm concerned. I rely on this SIM card and would be grateful if you could assist me with this issue. Please take the time to read this and help me out. I'll provide my email address for further communication. Thank you.

I need to activate the ESIM facility for one of our corporate numbers under Ankit Fasteners Pvt Ltd in Bangalore. As the Company Co-ordinator for Airtel, I have been trying to contact someone regarding this matter without success. Could you please provide me with the necessary steps to activate ESIM for our corporate connection? I would appreciate it if Airtel could either call me or provide me with the contact information of a customer care officer to assist with this activation. Thank you.

Dear Airtel Customer Service Team, I am writing to report the loss of my Airtel SIM card with the mobile number [redacted]. I suspect it is being used by someone else. To prevent unauthorized use, I request the immediate blocking of the SIM card. Details: Mobile Number: [redacted] SIM Type: Prepaid Registered Name: N. Saini Address: Near control shop, Sunderwala Dandi, Dehradun, Uttarakhand Alternate Contact Number: [redacted] I am prepared to provide any necessary information or documents. I appreciate your swift assistance and await your reply. Contact me at [redacted] or [redacted] Thank you.

I would like to request a reversal of a transaction. On 19/10/[redacted] around 4:00 pm, I transferred Kshs [redacted] to a business contact through the Airtel money platform. The transfer was intended for the recipient's Mpesa number. Although I followed all the necessary steps, I encountered an error message towards the end mentioning a Third Party failure. I did not receive a confirmation of a successful transaction, and the money was not received by the intended recipient. I have attempted to contact customer support at numbers [redacted] and [redacted] without success. My contact number is [redacted].

Hello, I reside in Lalpur village where an Airtel tower was installed a few years ago. Initially, the speed and signal were excellent, leading the entire village to switch to Airtel. However, for the past year, there has been no backup power for the Airtel tower. Whenever there is a power outage, all Airtel services, including internet and calling, cease abruptly. As someone working in the IT sector, I have been working from my village during the pandemic and relied on Airtel services. I had purchased three Airtel connections, but now the situation has worsened. The internet stops working with every power fluctuation. This inconsistency feels like a betrayal to the village residents. If this issue is not resolved, I urge Airtel to discontinue its services in this area. Address: Village: Lalpur Post: Ansari Tahsil: Haidergarh District: Barabanki, UP Thank you, Vishal

On the 20th of October, I registered a complaint for my Airtel broadband internet not working due to a wiring issue. However, I have not received any calls regarding my complaint. Despite contacting customer care multiple times, I was only provided with a technician's number, but no technician has reached out to me. This issue has caused a halt in my office work since last Friday due to the lack of internet. I would appreciate it if someone could provide me with an update on the actions being taken by your team regarding this matter. My contact number is [redacted].

Hello Sir, I am Ritesh from LalKhatanga village in Namkum block of Ranchi district, Jharkhand state. Our area heavily relies on Airtel services, but for the past one and a half months, the service has been very poor. I kindly request you to improve the service in our area. My mobile number is 96[redacted]9. Thank you in advance for your help. Pin Code: [redacted]

Hello, my name is Mohamed Ihsan from Ayyampet, Papanasam Taluk, Thanjavur District, Tamil Nadu [redacted]. I am currently in a Gulf country, and my contact number is [redacted]. I have been using my Airtel SIM card without issues, but suddenly a month ago, I lost network connectivity. I tried troubleshooting by changing phones, SIM slots, and restarting the phone, but it's still not working. This number is crucial for me, and I am outside India. I am willing to provide any necessary proof to resolve this issue quickly. Thank you.

Hello, My name is Himanshu Chaurasia, and I am currently facing an issue with my Airtel number +91-[redacted]. I attempted to switch my sim card to an e-sim, but the process did not go through successfully. Although my number is activated, I am unable to access it at all. As I am currently out of India, it is not possible for me to return and reissue the sim card. Fortunately, my wife is in India and can assist in this matter. Could you please provide guidance on how my wife can submit the necessary documents for the reissuance of the sim card? Your help would be greatly appreciated.

I am having trouble using iMessages and FaceTime on my iPhone with this carrier. I reached out to Apple support, and they advised me to contact my carrier to inquire about any potential blocks or issues associated with my phone number. Despite my phone number being active on this device, I am receiving a message saying, "You must have a SIM associated with an Apple device for [redacted] to be used for iMessage and FaceTime."

I have been trying to address the issue with the non-functioning landline and internet at my mother's residence in Besant Nagar, Chennai, for the past week. Despite receiving messages indicating that a technician would arrive, no one has shown up yet, and this prolonged lack of service is highly disappointing. I regret prepaying for six months of service as I am unable to cancel my subscription now, leaving me feeling taken advantage of in this situation. The landline number at my mother's place is [redacted]0. I am hoping that the problem will be resolved at the very least by next year.