Activision Customer Service Issues

I encountered an issue on MW2, which I own on Steam. Upon trying to log in and play, the game prompted me to sign in again. However, after attempting to sign in, it indicated that my password was incorrect. I subsequently changed my password through Activision. When I entered the new password and tried to access the game, I received a notification stating that I had been permanently banned for manipulating game data. I am seeking assistance in resolving this matter so that I may resume playing the game.

Last year in [redacted], I used the Bluestacks emulator, thinking it was allowed based on articles and YouTube videos. I now realize my mistake and am seeking an opportunity to be unbanned from Call of Duty Mobile. I originally turned to the emulator due to low phone storage. Despite my belief that I was banned due to a technical issue or being unfairly reported, I take full responsibility for using unauthorized third-party software. I deeply enjoyed playing, adhered to all the in-game rules, made progress, and supported the game through purchases. I am willing to promote the game and promise not to use any third-party software in the future. I understand the risks and am pleading for a final chance. If there are steps I can take to rectify this situation, I am eager to comply. My username is Girsaar40Alp, and I am linked to COD Mobile through Facebook. My Activision ID is: [redacted][redacted]#[redacted].

In [redacted], my email was hacked, and although I managed to secure all my accounts at the time, I now encounter issues connecting my Battle Net to a previously hacked Activision account linked to an old, forgotten email address. Unfortunately, I no longer have access to the old email, but I do have access to my Battle Net, which has been updated with a new email. I am seeking assistance in either detaching the linked Activision account or updating the email associated with it. My Battle Net account is under SparkZ#[redacted] and correctly linked to my current email. Thank you for your help.

Hello, I recently reached out regarding a ban on my account. Despite my appeals, the decision seems to be final. I am perplexed and seeking guidance. I assure you that I did not engage in any cheating behavior while gaming. Research online suggests unfair bans are occurring, including bans related to the use of RGB controllers. I would appreciate a thorough investigation into this matter, as I am a genuine gamer. During the Beta phase, I experienced significant lag issues that prevented me from fully enjoying the game. My experience was limited to the Beta version, and upon downloading the full game, I was surprised to find my account banned. Please reach out to me at +44 [redacted] or via email at [redacted] I am struggling to address this independently and any assistance would be valued. Kind regards, Kevin S.

I have been subscribed to the "Ground Forces" package in "Call of Duty Mobile" and always anticipate the new character skins and weapons each month. Unfortunately, I recently received a ban notification citing abusive behavior, which I am unsure about. I am uncertain if it is related to a payment issue or another reason. However, I will have the necessary funds to pay for this month this evening and would also like to pay in advance for next month. I apologize for any confusion and would appreciate assistance in resolving this matter. Thank you.

I am confused about being banned from Call of Duty: Modern Warfare II as I did not violate any policies. In a previous communication, I was advised to avoid violations while playing other Activision games. I am careful not to engage in any misconduct in this game. I pay for this game and value it too much to jeopardize being banned. I am not a cheater and do not tamper with game data. I would like to appeal this ban, as this game is very important to me and has helped me through a tough time.

Some time back, my email got hacked, and I struggled to recover it. Finally, Activision returned my account after two weeks, but it was linked to a different email address. Recently, I discovered an undeserved shadowban and attempted to challenge it, only to realize the email discrepancy. As I tried to correct the email discrepancy, my account got permanently banned. How does this even happen? I need help with this issue urgently. Thank you.

Hello, I'm a devoted player of Call of Duty and have been playing since the original on the Xbox [redacted] and PS3. Over the years, I purchased nearly [redacted] editions for both consoles, investing in the franchise with special consoles, headsets, and more. Recently, I tried the new cooperative update on the 18th and, after playing three rounds, found myself banned. I want to clarify that I play fair, without hacks or mods, my only advantage being a Scuf Vantage controller for PS4. I spent $[redacted] on the game and have been unsuccessfully trying to contact customer support about this ongoing issue. It's unfair to face bans without evidence or observation during gameplay. As a retired vet, gaming is my way to relax and unwind, and this ban is affecting my peace of mind. I hope for a resolution to lift this ban from my account, as it seems to be an error in your system.

Hello, I am a devoted Call of Duty player who has been enjoying the game since the original release on Xbox [redacted] and PS3. Over the years, I have purchased nearly [redacted] editions for both consoles, investing in special consoles and headsets to enhance my gaming experience. Recently, I encountered an issue where I was unexpectedly banned from playing after trying out the new co-op update on the 18th. I assure you that I play fair without any hacks or mods, utilizing only a Scuff Vantage controller on my PS4. As a retired veteran, gaming is how I unwind and it is unjust to be banned without proper evidence or observation of gameplay. I have been attempting to contact customer support to resolve this ongoing problem, and I hope that someone can assist me in rectifying this ban caused by an error in the system.

Hello, I am a Call of Duty advocate who has been playing the game since the original version on Xbox [redacted] and PlayStation 3. Over the years, I have purchased around [redacted] editions for both consoles annually and have invested in special consoles, headsets, and accessories from the franchise. Recently, I encountered an issue where I was banned from playing the game despite playing fair without any hacks or modifications, only using a Scuff Vantage controller on my PS4. I am disappointed by this situation as gaming is my way to relax and unwind, especially as a retired veteran. I have tried contacting customer support about this ongoing problem of unfair bans without proper evidence or observation of gameplay. I hope for a resolution and request the ban on my account to be lifted due to an error in the system.

My wife has been receiving abusive calls because her mobile number is being used without her permission as someone's user ID in Call of Duty. The player is being abusive to others in the game, and then they call her to be abusive back. This needs to stop. Since her phone number is considered personal information under GDPR legislation, she wants all references to it removed from the Activision systems.

I've had my original account shadowbanned for three months now, and when I created a new account, it also got shadowbanned. I recently switched to playing on PC for the wider field of view, and while it improved my gameplay, other players accused me of cheating and reported me excessively. My second account, which I mainly used on Xbox, got shadowbanned as well. I purchased Modern Warfare discounted for PC, but before even getting a chance to play, I found out I was shadowbanned. It's frustrating that I haven't even played the game on my new account and already faced reports from Xbox players. The frequency of false reports is making it difficult for me to enjoy the game.

Hello, I have submitted a ticket to Activision Support regarding a ban issue. I find it perplexing how I received a shadowban after only one match with less than 7-10 kills. I am getting kicked out automatically, and my performance is suffering as a result. Email: [redacted] User ID: fabCHRIS#[redacted] Could you please advise on the steps to remove the flag or whitelist my account? I would greatly appreciate your prompt response. Thank you.

Hello, I am experiencing an issue with my Activision account. Currently, my Activision account is linked to my PSN account as "motekillo99," but there is an error with the email address associated with the Activision account. My correct email address is "[redacted]," while the email showing on the Activision account is "[redacted]" I would like to inquire if there is a way to resolve this issue. Thank you for your assistance in advance. Best regards, Ziccardi A.

I seem to have lost my operators, weapons, and stats in my game, and suspect I may have been hacked again. This time, my Battle Net tag Poel#[redacted] was supposedly linked to Activision# Poel#[redacted], connected to [redacted], as well as Steam and PlayStation. Now it appears I am connected to Activision# Poel##[redacted], but my previous game data is missing. I am unsure of what steps to take next. I appreciate any assistance you can offer. You can reach me at [redacted]. Thanks, Jeff P.

Hello, my email account [redacted] with the identifier A5XZ95 was unlinked while I was away, and my brother tried to link it to another email. I created a new account on my email to fix it. I am having trouble accessing it through Facebook. Please help me retrieve my account, as it contains a lot of effort, time, and money.

Hello, I was banned for using unauthorized software. I am puzzled as I recently returned to the game after a month-long break only to find out I was shadow banned and then permanently banned. It makes no sense because I had not been playing during that month and couldn't have used any unauthorized software. I believe this ban is a mistake, and I am innocent. I would appreciate it if you could review and overturn this decision. Thank you. Email: [redacted] Activision ID: Wintr#[redacted]

I have been hacked twice now. I am trying to retrieve my operators, weapons, and stats. I had a battlenet tag Poel****** linked with Activision tag Poel********. However, now I am linked as Poel****** with Activision as Poel*********. I can access this account, but none of my original operator, weapons, or stats are visible. Despite my attempts, I have not been successful in restoring my account to its state before it was hacked. If anyone can assist, please contact me at any time on my cellphone at (***)***-****. Thank you. - Jeff Perkins

I have experienced hacking twice now. I am attempting to recover my operators, weapons, and stats. Previously, my Battlenet tag was Poel****** linked to Activision tag Poel********. However, it seems that now my Battlenet tag Poel****** is linked with an unfamiliar Activision tag Poel*********. Although I can access this account, none of my original operator, weapons, or stats are visible. Despite my efforts, I have been unsuccessful in restoring my account to its pre-hacked state and am in need of assistance. Please feel free to contact me at any time on my cell *(***)***-****. Thank you, Jeff P.

Hello, I hope you are doing well. I am facing an issue with my Call of Duty Mobile account being hacked through my email. Unfortunately, I no longer have access to my Call of Duty account or my Activision account. The Activision account linked to my game was not connected to Battlenet or any other network. I do have access to my original Gmail account which I used to log into my CODM and Activision accounts. Activision account email: [redacted] Activision account password: Amirali99