A:Calling this Yext number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Yext for you.
Q:
Does Yext offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Yext below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Yext phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Yext number should go right to a real human being
In fact, much of this information on this page is superfluous because this Yext phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Yext operates the call center for this 888-444-2988 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 61 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Yext call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Yext phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Yext staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Yext is Sunday.The most busy day to call is Thursday, which averages 1000% more phone calls by comparison.Again, this is based on a sample of 61 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Yext is Tuesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Yext staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Yext
If you have time to do a bit of reading before you call Yext, we recommend you read over some of our problem-specific articles.
Yext is a leading platform that helps businesses manage their digital knowledge. It enables companies to take control of their online presence, ensuring accurate and up-to-date information across various digital platforms. Yext’s innovative technology allows businesses to manage data related to their locations, hours of operation, contact details, products, services, and more. With Yext, businesses can update their information globally, making it consistent and readily available to customers through search engines, directories, social networks, and voice assistants. By providing this centralized control, Yext helps businesses enhance their brand visibility, improve customer experience, and drive more foot traffic to physical locations. With powerful features and integrations, Yext simplifies the process of managing digital knowledge, enabling businesses to stay connected with their customers in the digital world.
Yext's platform is designed to help businesses manage and control their online presence across multiple digital platforms. It works by enabling businesses to create, update, and sync their business information (such as name, address, phone number, and hours of operation) across various online directories, search engines, and social media platforms. Through a single dashboard, businesses can easily manage and view their online listings, make changes to their information in real-time, and monitor their online reputation. Yext's platform also offers advanced features like the ability to optimize listings for local search, respond to customer reviews, and track analytics to measure the impact of their online presence. By providing a centralized platform, Yext helps businesses enhance their online visibility and ensure accurate and consistent information across the digital ecosystem.
Yext offers a comprehensive range of services to help businesses manage their digital presence effectively. Their core offering is the Yext Knowledge Engine, which allows businesses to control and update their information across multiple online platforms, including search engines, maps, apps, directories, and social media sites. Yext also provides a variety of additional solutions such as Listings, which helps ensure accurate and consistent business information across directories; Reviews, enabling businesses to manage and respond to customer feedback; and Pages, which allows the creation and customization of location-based web pages. Additionally, Yext offers Analytics to track and analyze customer interactions and engagements across various platforms. Yext's services are designed to enhance a business's online visibility, optimize their search engine rankings, improve customer experience, and ultimately drive more traffic and sales.
Click the link above to get answers to just about any Yext customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Yext is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Yext will reply our your email.
Conclusion and closing notes
This is Yext's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Yext agent. This phone number is Yext's best phone number because 486 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-444-2988 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Yext first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Yext has 1 phone number. It's not always clear what is the best way to talk to Yext representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Yext. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Yext. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.