A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Yeti Contact Us?
A:The average hold time is 2 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.
This is the #2 most popular Yeti phone number out of 2. Click above to go back to the main customer service number and other contact information, including Yeti email addresses, twitter handles, and live chat options.
Main phone number · Mon-Fri 7am- 8pm, Sat-Sun 9am-6pm CST · Press 4 · Hi. Thank you for calling Yeti. Let's help get you to the right team. Your call may be monitored or recorded for quality or training purposes. Our customer service team is helping everyone as fast as they can. You can always visit us on yeti.com for assistance or check out our FAQs for faster support. We look forward to serving you. Please listen carefully and select from the following menu options. For information regarding our voluntary recall on the Hopper IM 20, Hopper IM 30, please press 9. To receive assistance on an order, press 1. If you are calling about a return or warranty, press 2. For questions about our products or customization, press 3. If you'd like to speak to our customer service team, press 4.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Yeti phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to a human
Below are some clips we've found from Yeti's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Hi. Thank you for calling YETI. Let's help get you to the right team.
Your call may be monitored or recorded for quality or training purposes.
Our customer service team is helping everyone as fast as they can.
You can always visit us on yeti dot com to be assisted through live chat or check out our FAQs for faster support.
We look forward to serving you.
Please listen carefully and select from the following menu options.
For information regarding our voluntary recall on the HOP m twenty, Hopper m thirty, and Sidekick dry, please press nine.
To receive assistance on an order, press one.
If you are calling about a return or warranty, press two."
Excerpt from a call with Yeti
Friday, June 19, 2026 5:04 PM
What are the hours and when should I call?
Yeti operates the call center for this 833-225-9384 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 32 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Yeti phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Yeti staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Yeti is Monday.The most busy day to call is Thursday.Again, this is based on a sample of 32 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Yeti is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Yeti staffs the call center well on Monday.
Why call this Yeti number?
Below is a sample of recent calls to Yeti, and their purpose. Are any of these similar to the reason you are trying to call?
Product cleanliness issue: "It's getting black like bacterial."
- From a call lasting 2m 33s , Jun 15, 2026 1:20 PM