Wondershare Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Wondershare customer support.

Wondershare's Best Contact Information

Q:

How do I contact Wondershare customer service?

A:Wondershare does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Wondershare starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:

Does Wondershare offer 24 hour customer service?

A:Not by phone. But you can contact Wondershare 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Wondershare Customer Service

There are other ways to contact Wondershare customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

support.wondershare.com - Customer Service
Use this link to get help with your issue online
24 hours, 7 days
As a last, sometimes only, resort- Wondershare customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Wondershare?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Wondershare, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is Wondershare?

Wondershare is a global software company specializing in developing innovative and user-friendly multimedia solutions. With a diverse range of products and services, Wondershare aims to simplify the digital life of individuals and businesses worldwide. It offers industry-leading video editing software like Filmora for effortless video creation and editing. Additionally, Wondershare provides data recovery solutions such as Recoverit, which helps retrieve lost or deleted files from various devices. The company also offers PDFelement, a powerful PDF editor enabling quick and efficient document management. Wondershare's products follow a customer-centric approach, focusing on simplicity, functionality, and affordability. With a strong commitment to quality and continuous improvement, Wondershare strives to enhance people's digital experiences and empower them to unleash their creativity.

What are the system requirements for Wondershare products?

The system requirements for Wondershare products vary depending on the specific software. However, most Wondershare products are designed to be compatible with both Windows and Mac operating systems. For Windows, the system requirements typically include Windows 7 or later versions, a minimum of 1GHz processor, at least 512MB RAM, and sufficient free disk space for installation. Mac users generally require macOS X 10.9 or later, Intel-based processors (Core 2 Duo or above), 1GB RAM, and available disk space. High-end features like video editing or graphic designing may demand more advanced hardware specifications. It is recommended to visit the official Wondershare website or the product page for comprehensive and precise system requirements for any specific software before installation.

What is the refund policy for Wondershare products?

Wondershare provides a reliable refund policy to ensure customer satisfaction and trust. If you are not completely satisfied with a Wondershare product, you can request a refund within 30 days of purchase. The refund process is simple and hassle-free. To initiate a refund, you can contact our customer support team with your order details. Please note that Wondershare will assess individual refund cases, and some restrictions may apply. Refunds are typically processed within a reasonable timeframe, and the funds will be returned to the original payment method used for the purchase. For more information or assistance regarding the refund policy, you can visit the Wondershare website or contact our dedicated support team.

Top Wondershare customer problems and solutions

Click the link above to get answers to just about any Wondershare customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Wondershare's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Wondershare agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Wondershare anyways and help you with your issue. Over the last 18 months, 1,992 customers like you have come in search of a phone number for Wondershare and helped us confirm they don't have one. Common reasons that people try to call Wondershare customer support department include and other customer service issues. Rather than trying to call Wondershare first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Wondershare doesn't have any phone numbers. It's not always clear what is the best way to talk to Wondershare representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Wondershare Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Wondershare, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Wondershare customers like yourself.

GetHuman does not provide call center services or customer support operations for Wondershare. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Wondershare. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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