Washington Nationals Customer Service

Phone Number & Contact Info

Washington Nationals's Best Phone Number

202-675-6287
Calls Tickets·Most popular Washington Nationals number
Q:

How do I talk to a live human at Washington Nationals?

A:Press 0.
Q:

Does Washington Nationals offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Wednesday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Tuesday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Washington Nationals phone number to document the phone system.
Here is how our research team describes the way the Washington Nationals phone system greets you: Hello, this is Charlie Slowes, voice of the Nationals, and thank you for calling the 2019 World Series champions, your Washington Nationals. Please listen carefully as the menu options may have changed. Interested in Nationals ticket packages, Group outings, or luxury suites? Press 1. To purchase single-game tickets or for questions regarding single-game tickets, Holiday Packs, five-game plans, 10-game plans, 20-ticket pick and plans for ballpark access, press 2. If you're a current Nationals season plan holder, press 3. For non-baseball events and National Park tours, press 4. For the team store, Nationals memorabilia, press 5. For the communications department, press 6. For community relations or Nationals philanthropies, press 7. For employment opportunities, guest services, or lost and found, press 8. For updates on inclement weather, press 9. For the staff directory, press # or to reach an operator, press 0.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0

What are the hours and when should I call?

Washington Nationals operates the call center for this 202-675-6287 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 99 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Washington Nationals phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Washington Nationals staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Washington Nationals is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 99 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Washington Nationals

In summation, the best day to call Washington Nationals is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Washington Nationals staffs the call center well on Wednesday.

More Washington Nationals Customer Service Contacts

There are of course other ways to contact Washington Nationals customer service besides the phone. Below we list the best ones, by medium.

Washington Nationals Customer Email Addresses

ticketinfo@nationals.com - Tickets
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Washington Nationals will reply our your email.

Washington Nationals Customer Help Desk / Web Support

mlb.com - Tickets
Use this link to find customer service help through their website
As a last, sometimes only, resort- Washington Nationals customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Washington Nationals's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Washington Nationals agent. This phone number is Washington Nationals's best phone number because 594 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 202-675-6287 include and other customer service issues. Rather than trying to call Washington Nationals first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Washington Nationals has 1 phone number. It's not always clear what is the best way to talk to Washington Nationals representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Washington Nationals. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Washington Nationals. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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