How do I talk to a live human at Wachovia Mortgage?
A:Must enter either your "loan # or Social Security #.".Our free phone can also navigate phone menus to get a live human at Wachovia Mortgage for you.
Q:
Does Wachovia Mortgage offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Wednesday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Wachovia Mortgage below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Wachovia Mortgage phone number to document the phone system.
Here is how our research team describes the way the Wachovia Mortgage phone system greets you: Wells Fargo Home Mortgage - To get started, please enter your loan number followed by pound (#).
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must enter either your "loan # or Social Security #."
Below are some clips we've found from Wachovia Mortgage's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Welcome to Wealth Fargo Home Mortgage.
This call may be monitored or recorded.
Thank you for calling Wells Fargo Home Mortgage.
In an effort to give our valued customers more options, our website and mobile app now have multiple self-service features available to assist you with everything from making a payment to getting assistance with escrow and accessing your documents.
Try online first to avoid waiting.
To get started, please enter your loan number followed by pound."
Excerpt from a call with Wachovia Mortgage
Monday, October 21, 2024 7:18 PM
What are the hours and when should I call?
Wachovia Mortgage operates the call center for this 877-213-7063 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 21 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Wachovia Mortgage call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Wachovia Mortgage phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Wachovia Mortgage staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Wachovia Mortgage is Friday.The most busy day to call is Wednesday.Again, this is based on a sample of 21 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Wachovia Mortgage is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Wachovia Mortgage staffs the call center well on Friday.
Why Customers Call Wachovia Mortgage
If you have time to do a bit of reading before you call Wachovia Mortgage, we recommend you read over some of our problem-specific articles.
No, mortgage insurance is not required for Wachovia mortgages. Wachovia offers mortgage options that allow borrowers to avoid the need for mortgage insurance. For borrowers who can provide a down payment of at least 20% of the home's purchase price, mortgage insurance is typically not required. This can save borrowers significant costs over the life of their loan. Wachovia understands the importance of providing flexible mortgage options to meet the needs of various borrowers. By eliminating the need for mortgage insurance, Wachovia empowers borrowers to achieve their homeownership goals with more affordability and flexibility.
No, there is no prepayment penalty for Wachovia mortgages. We understand that circumstances may change, and you may choose to pay off your mortgage before its term. At Wachovia, we believe in providing flexibility to our customers, which is why we do not impose any penalties for prepayment. Whether you decide to make additional payments or pay off your mortgage in full, you can do so without any extra charges or fees. We want to ensure that our customers have the freedom to manage their mortgages in a way that best suits their financial goals and needs.
Wachovia Mortgage offers a range of mortgage options tailored to suit various needs. We provide both fixed-rate and adjustable-rate mortgage (ARM) options, allowing borrowers to select a loan term that works best for them. Our fixed-rate mortgages offer stability and predictable monthly payments, making budgeting easier. Alternatively, our adjustable-rate mortgages provide flexibility with initial lower interest rates and the potential for future rate adjustments. Additionally, Wachovia offers specialized mortgage products such as jumbo loans for higher loan amounts and government-backed loans like FHA and VA loans for eligible borrowers. This diverse array of mortgage options ensures that individuals can find the perfect loan to meet their unique financial circumstances and homeownership goals.
Click the link above to get answers to just about any Wachovia Mortgage customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Wachovia Mortgage Customer Service Contacts
There are of course other ways to contact Wachovia Mortgage customer service besides the phone. Below we list the best ones, by medium.
Wachovia Mortgage Customer Help Desk / Web Support
As a last, sometimes only, resort- Wachovia Mortgage customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Wachovia Mortgage's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Wachovia Mortgage agent. This phone number is Wachovia Mortgage's best phone number because 126 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-213-7063 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Wachovia Mortgage first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Wachovia Mortgage has 1 phone number. It's not always clear what is the best way to talk to Wachovia Mortgage representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Wachovia Mortgage. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Wachovia Mortgage. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.