A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Verizon Sales?
A:The average hold time is 18.6667 minutes.The longest hold times are on Monday, and the shortest are on Friday.
This is the #8 most popular Verizon phone number out of 10. Click above to go back to the main customer service number and other contact information, including Verizon email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Press #, enter zip code, press 4, then 2, then 1, then 3, then 2, then 1 · Starting with the area code, enter the Verizon number you are calling about.
Toll-free · 24 hours, 7 days · Calling this Verizon number should go right to a real human being · To get started, I will need your phone number or account number.
Toll-free · 24 hours, 7 days · Direct to the Credit Reporting Department · To speak to a recovery representative, press 1. For mortgage lender verification information, press 2.
Toll-free · 24 hours, 7 days · Direct line to account verification..ie account manager. Reference any collection accounts with AFNI or others. You can verify the account here. · Hold on the line, and a representative will pick up.
Toll-free · 24 hours, 7 days · Press #, then 2 for Mobile Broadband Customer Service. · Starting with the area code, enter the Verizon number you are calling about.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Verizon phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "Agent" at each prompt, ignoring messages.
Here is how our research team describes the way the Verizon phone system greets you: Sales Department - To get started, I will need your phone number or account number.
Below are some clips we've found from Verizon's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thanks for calling the Verizon sales department.
Verizon and our partners may record or monitor this call for quality systems training, and personalization.
Do you need help with services related to the Verizon Wireless mobile number"
Excerpt from a call with Verizon
Monday, June 10, 2024 8:25 PM
What are the hours and when should I call?
Verizon operates the call center for this 888-591-6076 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 8,187 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Verizon phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Verizon staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Verizon is Monday.The most busy day to call is Wednesday.Again, this is based on a sample of 8,187 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Verizon is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Verizon staffs the call center well on Monday.