The Toll Roads Customer Service

Phone Number & Contact Info

The Toll Roads's Best Phone Number

949-727-4800
Calls Customer Service·Most popular The Toll Roads number
Q:

How do I talk to a live human at The Toll Roads?

A:Press 1 then 0.
Q:

Does The Toll Roads offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this The Toll Roads phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 then 0

What are the hours and when should I call?

The Toll Roads operates the call center for this 949-727-4800 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 571 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Toll Roads phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Toll Roads staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call The Toll Roads is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 571 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.

The best time to call The Toll Roads

In summation, the best day to call The Toll Roads is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this The Toll Roads number, but it is also the day with the shortest hold times.

Why Customers Call The Toll Roads

If you have time to do a bit of reading before you call The Toll Roads, we recommend you read over some of our problem-specific articles.

What are The Toll Roads?

The Toll Roads are a network of toll highways located in Orange County, California. They consist of two highways, State Routes 73 and 241, which provide convenient and efficient transportation options for drivers. These roads are equipped with electronic toll collection systems, allowing for seamless and cashless transactions. Users can travel on the Toll Roads by setting up a FasTrak account, which utilizes a transponder placed in their vehicles. The Toll Roads offer a faster and more reliable way to reach destinations, bypassing congested areas and saving valuable time. They provide a vital connection to major airports, employment centers, and popular attractions. The Toll Roads are committed to providing safe, convenient, and efficient travel options for commuters and visitors in Orange County.

Where are The Toll Roads located?

The Toll Roads are located in Orange County, California. They comprise three expressways: State Routes 73, 133, and 241. These roads span across scenic and urban areas, connecting major cities and freeways within the county. State Route 73, also known as the San Joaquin Hills Transportation Corridor, stretches from Newport Beach to San Juan Capistrano. State Route 133, called the Laguna Freeway, connects Laguna Beach to the Interstate 5 freeway. Lastly, the Foothill Transportation Corridor, State Route 241, runs from the Riverside County line to Newport Beach. These Toll Roads were developed to alleviate traffic congestion and provide convenient transportation options for residents and visitors in Orange County.

How Do I Add or Delete a Vehicle with The Toll Roads?

The Toll Roads is a company that operates the majority of the highways in Los Angeles. They manage all highway transactions, including adding or removing vehicles from accounts. Customers typically look to add or remove vehicles when making employment changes, but they can be successful even if it is not for this reason. Regardless of why you want to add or delete a vehicle, the process is very similar. Customers only have a few options to choose from, one of which includes calling customer service directly.

Top The Toll Roads customer service problems

Click the link above to get answers to just about any The Toll Roads customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call The Toll Roads is extracted from issues that customers have reported to GetHuman.
The Toll Roads issues reported to GetHuman

Conclusion and closing notes

This is The Toll Roads's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Toll Roads agent. This phone number is The Toll Roads's best phone number because 3,426 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 949-727-4800 include and other customer service issues. Rather than trying to call The Toll Roads first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, The Toll Roads has 1 phone number. It's not always clear what is the best way to talk to The Toll Roads representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for The Toll Roads. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Toll Roads. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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