Does Sun Life Financial offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Monday.
Q:
How long will I wait on hold?
A:The average hold time is 13 minutes.The longest hold times are on Thursday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Sun Life Financial below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Sun Life Financial phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Follow prompts
What are the hours and when should I call?
Sun Life Financial operates the call center for this 800-786-5433 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Sun Life Financial call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sun Life Financial phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sun Life Financial staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Sun Life Financial is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Sun Life Financial is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Sun Life Financial staffs the call center well on Thursday.
Why Customers Call Sun Life Financial
If you have time to do a bit of reading before you call Sun Life Financial, we recommend you read over some of our problem-specific articles.
The Sun Life Financial Wellness Program is a comprehensive initiative aimed at promoting and supporting the overall well-being of individuals. It encompasses various resources and tools that empower individuals to take control of their physical, mental, and financial health. The program offers personalized assessments, access to educational materials, interactive workshops, and online resources to enhance one's financial literacy and health awareness. It encourages individuals to set personal goals and provides them with the necessary guidance and support to achieve those goals. By addressing various aspects of wellness, the Sun Life Financial Wellness Program serves as a holistic approach to fostering a healthier and happier lifestyle.
Yes, Sun Life Financial offers a range of financial planning services. As a leading provider of financial products and services, Sun Life is committed to helping clients achieve their financial goals and secure their future. They have a team of experienced financial advisors who offer personalized advice and guidance tailored to individual needs. Whether it is retirement planning, investment management, tax strategies, or insurance planning, Sun Life Financial provides comprehensive solutions to help clients build and protect their wealth. With their expertise and access to a wide range of financial products, Sun Life Financial aims to empower individuals and families to make informed financial decisions and create a strong financial foundation for the future.
Sun Life Financial offers a comprehensive range of services to meet various financial needs. We provide life insurance solutions to protect individuals and their loved ones, ensuring financial security in case of an unexpected event. Our investment products enable clients to grow their wealth and achieve long-term goals, backed by our expert advice and guidance. We also offer health insurance plans, covering medical expenses and providing access to a network of healthcare providers. Sun Life Financial assists employers in offering employee benefits packages, including group life and health insurance, retirement solutions, and wellness programs. Additionally, we provide customized solutions for managing wealth, estate planning, and retirement savings, tailored to each client's unique circumstances. Our goal is to provide comprehensive financial protection and aid individuals and businesses in managing their financial well-being effectively.
Click the link above to get answers to just about any Sun Life Financial customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Sun Life Financial is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Sun Life Financial customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Sun Life Financial's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sun Life Financial agent. This phone number is Sun Life Financial's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-786-5433 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Sun Life Financial first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Sun Life Financial has 1 phone number. It's not always clear what is the best way to talk to Sun Life Financial representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Sun Life Financial. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Sun Life Financial. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.