ShelterCare Pet Insurance Customer Service

Phone Number & Contact Info

ShelterCare Pet Insurance's Best Phone Number

866-375-7387
Toll-free·Calls Customer Service·Most popular ShelterCare Pet Insurance number
Free tools for easier calling
Q:

How do I talk to a live human at ShelterCare Pet Insurance?

A:Ext 320 for Vet Representatives. Our free phone can also navigate phone menus to get a live human at ShelterCare Pet Insurance for you.
Q:

Does ShelterCare Pet Insurance offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Thursday, and the most busy day is Wednesday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Monday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for ShelterCare Pet Insurance below.

Let us call and talk to ShelterCare Pet Insurance for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this ShelterCare Pet Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Ext 320 for Vet Representatives

What are the hours and when should I call?

ShelterCare Pet Insurance operates the call center for this 866-375-7387 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the ShelterCare Pet Insurance call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ShelterCare Pet Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ShelterCare Pet Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call ShelterCare Pet Insurance is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call ShelterCare Pet Insurance

In summation, the best day to call ShelterCare Pet Insurance is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that ShelterCare Pet Insurance staffs the call center well on Thursday.

Why Customers Call ShelterCare Pet Insurance

If you have time to do a bit of reading before you call ShelterCare Pet Insurance, we recommend you read over some of our problem-specific articles.

What is ShelterCare Pet Insurance?

ShelterCare Pet Insurance is a comprehensive insurance plan designed specifically for pets. It provides coverage for veterinary expenses, ensuring that your furry friend receives the best possible care. This insurance policy offers a range of benefits, including reimbursements for accidents, illnesses, surgeries, and prescription medications. It also covers treatments for hereditary and congenital conditions, as well as emergency care and hospitalization. With ShelterCare, you have the freedom to choose any licensed veterinarian or specialist across the United States. The insurance plan is available for cats and dogs of all breeds and ages, and there are no upper age limits for enrollment. By investing in ShelterCare Pet Insurance, you can have peace of mind knowing that your pet's health needs are protected.

How much does ShelterCare Pet Insurance cost?

The cost of ShelterCare Pet Insurance varies depending on several factors such as the type of pet, their age, breed, and location. Additionally, the level of coverage chosen and any optional add-ons may also impact the cost. To obtain an accurate quote, interested pet owners can fill out an online form or contact ShelterCare directly. The company offers customizable plans tailored to meet the specific needs and budget of each pet owner. By offering a range of coverage options, ShelterCare aims to provide affordable pet insurance plans that ensure pets receive the necessary medical care without causing financial strain on their owners.

What does pet insurance cover?

Pet insurance covers a wide range of health-related expenses for your beloved pet. Typically, it includes coverage for veterinary visits, treatments, and medications for accidents and illnesses. This can include surgeries, diagnostic tests, consultations, hospitalization, and even rehabilitation costs. Pet insurance can also cover emergency care, such as after-hours veterinary services and critical care treatment. Additionally, some plans offer coverage for preventative care, like vaccinations, wellness exams, flea and tick control, and dental cleanings. However, it's important to note that coverage can vary depending on the plan and provider. Therefore, it's crucial to carefully review the terms and conditions of your policy to understand what is specifically covered for your pet.

Top ShelterCare Pet Insurance customer service problems

Click the link above to get answers to just about any ShelterCare Pet Insurance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is ShelterCare Pet Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ShelterCare Pet Insurance agent. This phone number is ShelterCare Pet Insurance's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-375-7387 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call ShelterCare Pet Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, ShelterCare Pet Insurance has 1 phone number. It's not always clear what is the best way to talk to ShelterCare Pet Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for ShelterCare Pet Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ShelterCare Pet Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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