Sanyo Technical Support

Phone Number & Getting a Rep

Sanyo Technical Support number

866-212-0436
Toll-free·Calls Technical Support·See main phone number & contact info
Q:

How do I talk to a human at this Sanyo number?

A:Direct to a human
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon- Sun 9am-11pm EST. The least busy day is Friday, and the most busy day is Thursday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Sanyo Technical Support?

A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Tuesday.

All Sanyo customer service contact information

This is the #2 most popular Sanyo phone number out of 2. Click above to go back to the main customer service number and other contact information, including Sanyo email addresses, twitter handles, and live chat options.

More Sanyo Customer Phone Numbers

Customer Service

800-877-5032
Main phone number · Toll-free · Mon-Sun 9am-11pm EST · Press 1 ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Sanyo phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to a human
Here is how our research team describes the way the Sanyo phone system greets you: If you have a gaming monitor, press 1. For any other products, please stay on the line.

What are the hours and when should I call?

Sanyo operates the call center for this 866-212-0436 phone number Mon- Sun 9am-11pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 2,402 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sanyo phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sanyo staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Sanyo is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 2,402 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call

In summation, the best day to call Sanyo is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Sanyo staffs the call center well on Friday.

Calling this Sanyo Customer Number

When I called 866-212-0436, Sanyo’s customer service number, I thought I had dialed the wrong number because the automated system thanked me for calling what sounded like “Sonai.” The system said to press “1” if the call was about gaming products and “For other products, please stay on the line.” I remained on the line, and when the voice continued speaking, it referenced Sanyo, so I knew I had contacted the correct number.

Typical of most automated customer support answering systems, the one at Sanyo told me to press “1” for English or “2” for Spanish. After pressing “1," the next step was to press “1” again if calling about a television or “2” if the inquiry was about video. I wanted to ask a question about television repair, so I pressed “1.”  The automated system instructed me to have my serial number ready and be near the product.

To my surprise, a real person greeted me, so I didn’t have to listen to a laundry list of numbers to press and recommendations to seek help through a website. The customer service associate was friendly and offered to help me. I told them that I was looking for a place in my area that could repair a Sanyo television.

I thought they might instruct me to go to a website and look for a list of repair shops near my home. Instead, the individual answering the call asked me for my ZIP code, and when I shared it, they immediately found an authorized service center about 40 miles from my home. They provided the city and phone number for the service center. They recommended I call to make an appointment before taking the unit in for repair. The representative also thanked me for reaching out.

Calling a customer support line and listening to endless prompts to press this or that number can be frustrating. Sometimes, I’ve waited and never spoken to someone who could answer a simple question. Because I would rather talk to a person than go to a website, there have been many times when I have remained on the line while listening to background music and periodic apologies for the high call volume.

My experience calling Sanyo’s 866-212-0436 number was the opposite of what happens during the usual customer support call. The interaction with the representative seemed personal and positive.

What stood out was that I called Sanyo on a Saturday afternoon and spoke to a representative. When contacting customer support numbers on the weekend, getting an automated message saying to call back during regular business hours is often the response. I was pleased with Sanyo’s personalized approach to telephone customer service.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
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