A:Press 1, then 1, then 1 again in quick succession.Our free phone can also navigate phone menus to get a live human at Rogers Cable for you.
Q:
Does Rogers Cable offer 24 hour customer service?
A:Not at this number; hours here are Mon-Sun 7am-12am ET.The least busy day is Tuesday, and the most busy day is Thursday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Friday, and the shortest are on Monday.You can skip the hold time for free.
Toll-free · Mon-Sun 7am-12am ET · Press 1 for English, then press the star button, next press 0. · Please enter your phone number, then press pound. If you are new to Rogers, press star. · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Rogers Cable below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Rogers Cable phone number to document the phone system.
Here is how our research team describes the way the Rogers Cable phone system greets you: For billing and payments, press 1. For technical support, press 2. For sales, press 3. For account changes and other inquiries, press 4.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, then 1, then 1 again in quick succession.
Below are some clips we've found from Rogers Cable's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"If new to Rogers, press
I'll use your phone number to retrieve your account. So please enter it now."
Excerpt from a call with Rogers Cable
Thursday, September 19, 2024 2:29 AM
The first phone menu
"Welcome to Rogers. For English, press one.
Please enter your phone number then press pound.
If new to Rogers, press star."
Excerpt from a call with Rogers Cable
Monday, January 20, 2025 4:39 AM
What are the hours and when should I call?
Rogers Cable operates the call center for this 800-880-3452 phone number Mon-Sun 7am-12am ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 126 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Rogers Cable at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Rogers Cable phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Rogers Cable staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Rogers Cable is Tuesday.The most busy day to call is Thursday, which averages 170% more phone calls by comparison.Again, this is based on a sample of 126 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Quietest
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Rogers Cable is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Rogers Cable staffs the call center well on Tuesday.
Calling Rogers Cable was really easy and straightforward. The company has a robust online menu, making it simple to get to where I needed to be and ask my questions. I was asked if I was an existing Rogers customer or a new customer, and I said I was a new customer. Upon doing this, that meant I didn't have to provide an account or phone number to prove that I was with Rogers.
I got through the menu in a matter of minutes and was almost immediately connected to Shawn, who asked for my name and how he could assist me. I said that I was going to be moving soon and wanted to know what prices would be for cable and internet. Shawn asked what address I would be setting up services at, and I said that I didn't know my address yet, as I was waiting on my complex to provide it. He said that wasn't a problem and he could provide pricing on the basic bundle.
He then asked how many people would be using the internet and if anyone would be working from home so that he could get the best plan possible for our needs. I said we'd have two people using it and I worked from home, so he recommended going no lower than the 500 MB internet service. He told me that plan would start at $109.99 CAD per month. I then asked what the next-highest plan, and he told me that the 1.5 GB service was available for $119.99 per month. I then thanked him for the information and we ended the call.
Overall, I was really pleased with this call. Getting through was very easy, with no delays or issues getting any questions answered. If I do ever need help from Rogers, I would use this number without hesitation.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
Why Customers Call Rogers Cable
If you have time to do a bit of reading before you call Rogers Cable, we recommend you read over some of our problem-specific articles.
Yes, you can access Rogers Cable on multiple devices. Rogers Cable provides its customers with the flexibility to stream their cable service on various devices such as smartphones, tablets, and computers. With Rogers Anyplace TV, you can enjoy your favorite shows, movies, and channels anytime and anywhere, within Canada, using the app or website. This convenient feature allows you to access your cable subscription on multiple devices, giving you the freedom to watch your desired content while on the go or in different rooms of your home. Whether you're at home or outside, Rogers Cable ensures you never miss out on your favorite entertainment by providing multi-device accessibility for enhanced viewing convenience.
There are several convenient payment options available for Rogers Cable customers. Firstly, you can set up automatic bill payments through your bank account or credit card, ensuring hassle-free payments every month. Secondly, you can make one-time payments online through your MyRogers account using a credit card or Visa/Mastercard debit card. Alternatively, you can use the Rogers Bank app or access the Rogers Bank website to make payments from your Rogers Bank Mastercard account. Another option is to pay in person at a Rogers store using cash, debit card, or credit card. Additionally, you can mail your payment by check or money order to the address provided on your bill. With these various payment methods, Rogers Cable aims to provide flexibility and convenience for all customers.
No, there are currently no data usage limits with Rogers Cable. We understand that our customers have varying needs when it comes to their internet usage, which is why we believe in providing unlimited data for all our cable internet packages. Whether you stream movies and TV shows, play online games, or work from home, you can have peace of mind knowing that your data usage will not be restricted. With Rogers Cable, you can enjoy high-speed internet without worrying about exceeding any limits or incurring additional charges. We are committed to delivering a seamless and uninterrupted internet experience to our customers, making Rogers Cable a reliable choice for all your internet needs.
Click the link above to get answers to just about any Rogers Cable customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Rogers Cable, and their purpose. Are any of these similar to the reason you are trying to call?
Service issue assistance: "I'm having trouble with my service and need some assistance."
- From a call lasting 5m 14s , Jan 20, 2025 4:39 AM
Troubleshooting cable TV issue: "My TV isn't working, just a black screen with HDMI message."
- From a call lasting 9m 34s , Jun 28, 2024 6:36 PM
Information about why customers call Rogers Cable is extracted from issues that customers have reported to GetHuman.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Rogers Cable provides this option.
Rogers Cable Customer Service on X (formerly Twitter)
Rogers Cable, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
As a last, sometimes only, resort- Rogers Cable customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Rogers Cable's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rogers Cable agent. This phone number is Rogers Cable's best phone number because 7,620 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-880-3452 include Technical support, Cancel service, Billing inquiry, No service, I'm moving and other customer service issues. Rather than trying to call Rogers Cable first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web or twitter. In total, Rogers Cable has 2 phone numbers. It's not always clear what is the best way to talk to Rogers Cable representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Rogers Cable. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Rogers Cable. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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